Lexus of Wayzata - Service Center

Superb customer service with the usual cordial, welcoming and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discu and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discuss with you what needs to be done for your vehicle during the visit in detail and the estimated cost. No pressure at all. The service assistant will keep you informed about the work and time. Clean lounge, plentiful snacks, water, tea, coffee etc with a workstation available to catch up with some work.Lexus of Wayzata, Minnesota is the place to have your vehicle serviced. I have never been disappointed. More

Very fast service and very thorough. Explained everything that was done and what was needed. Explained everything that was done and what was needed. More

I worked with Celeste on my 2016 Lexus RX 350. Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank you again. Troy More

Unfriendly service advisors. The wait to be checked in is as long as the wait for service! The wait to be checked in is as long as the wait for service! More

Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! Appreciate the updates and communication during the service visit. Thanks again! More

Phenomenal service as always! Tom Bennett and his team always provides timely and great service. Tom Bennett and his team always provides timely and great service. More

Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More

They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. courteous. The best dealership I have ever worked with. More

Very helpful and friendly. The best part is my car gets a good cleaning before being returned to me. The best part is my car gets a good cleaning before being returned to me. More

Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. . very meticulous service department which I appreciate greatly. Thank you very much. More