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Lexus of Wayzata - Service Center

Wayzata, MN

4.7
765 Reviews
Call Service Center (763) 645-5706

765 Reviews of Lexus of Wayzata - Service Center

Sort by
April 14, 2025

As always, quality work was performed. The waiting area is nice with good beverages and snacks. More

by the7bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

They do a great job. Happy the company changed the policy to accept credit cards. More

by joeherby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Of course the mechanics.
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Apr 08, 2025 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

We have taken our 2020 Lexus gx460 into this dealership twice now and both visits have been a pleasant experience. More

by jbydlon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Excellent experience, and they got us in and out in the time promised. P M More

by mead.perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Koll
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Mar 30, 2025 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

Service was exceptional Clear communication through out appointment Handling of recall service as well as other vehicle maintenance was very professional More

by ftmuralt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Jergenson 5 star
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Mar 30, 2025 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

Vue did great job of getting key items taken care of on this visit. He explain items that will be considered for future visits. This communication allows for future planning on my part. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Vue.
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Mar 28, 2025 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Very easy to work with - Rudy was super helpful. Thank you Lexus of Wayzata for your service! More

by Dealraterguy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
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Mar 27, 2025 -

Lexus of Wayzata responded

Hello, we're happy you found our staff Rudy to be so supportive during your experience here at Lexus of Wayzata. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Emilee was incredible to work with and just appreciate her and the service team so much! Thank you! More

by pshaffermelody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emille
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Mar 02, 2025 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

February 28, 2025

Dewu in Service did a great job helping us work through an issue with our ES350. He went above and beyond. More

by johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewu
Report | Print
Mar 03, 2025 -

Lexus of Wayzata responded

Hi Johnston, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

I appreciate the thorough service to ensure the service life of our vehicle. Even better, the service was easy to arrange and accommodated my schedule. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lexus of Wayzata responded

Hi Jim, we're glad to hear that everything was completed to your satisfaction, Jim! Please let us know if there is ever anything else we can assist you with.

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