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755 Reviews of Lexus of Wayzata - Service Center
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February 01, 2025
Superb customer service with the usual cordial, welcoming and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discu and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discuss with you what needs to be done for your vehicle during the visit in detail and the estimated cost. No pressure at all. The service assistant will keep you informed about the work and time. Clean lounge, plentiful snacks, water, tea, coffee etc with a workstation available to catch up with some work.Lexus of Wayzata, Minnesota is the place to have your vehicle serviced. I have never been disappointed. More
by DUNNA2000
Employees Worked With
Brendan
January 12, 2025
I worked with Celeste on my 2016 Lexus RX 350. Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank you again. Troy More
by Troy S.
Employees Worked With
January 09, 2025
Unfriendly service advisors. The wait to be checked in is as long as the wait for service! The wait to be checked in is as long as the wait for service! More
by iriesun1
December 27, 2024
Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! Appreciate the updates and communication during the service visit. Thanks again! More
by williamrichards2012
December 24, 2024
Phenomenal service as always! Tom Bennett and his team always provides timely and great service. Tom Bennett and his team always provides timely and great service. More
by markfsteen
Employees Worked With
December 21, 2024
Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More
by Larson Insurance Services Inc
December 20, 2024
They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. courteous. The best dealership I have ever worked with. More
by Jennifers
December 18, 2024
Very helpful and friendly. The best part is my car gets a good cleaning before being returned to me. The best part is my car gets a good cleaning before being returned to me. More
by Danny
Employees Worked With
December 13, 2024
Very professional and courteous staff. . very meticulous service department which I appreciate greatly. Thank you very much. . very meticulous service department which I appreciate greatly. Thank you very much. More
by Beasley
