Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Wayzata - Service Center

Wayzata, MN

4.7
772 Reviews
Call Service Center (763) 645-5706

772 Reviews of Lexus of Wayzata - Service Center

Sort by
April 24, 2025

Great staff kept me updated on all work. Very nice experience. Kailey was particularly good to work with More

by beefy.lucky3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey Bailey
Report | Print
April 24, 2025

Rick was very helpful and friendly and assisted with the return of my Lexus. Repair was done very professionally and quickly. More

by Xcarsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
April 21, 2025

Service advisor was very helpful and knowledgeable, work was completed in a timely manner, and recommended service at the next visit was clearly explained. More

by lucyann1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jergenson
Report | Print
Apr 23, 2025 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

We like our Lexus but the service department is pretty bad, they are difficult to deal with and have the attitude that the customer knows least. Once the warranty expires we will definitely go elsewhere. More

by Spmartin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittani Gomez
Report | Print
Apr 23, 2025 -

Lexus of Wayzata responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (952) 476-6111 so we can make your experience a positive one.

April 18, 2025

The service processed quickly and effectively. Great communication during waiting at the dealership at Lexus of Wayata. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 21, 2025 -

Lexus of Wayzata responded

Alan, thank you for your support! We're happy we could help. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2025

Fast service and well accommodated. Vehicle feels and runs like new. Was very well taken care of. Shout out to Rick for being great. More

by jumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 21, 2025 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More

by jake.fridgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2025

As always, quality work was performed. The waiting area is nice with good beverages and snacks. More

by the7bears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

They do a great job. Happy the company changed the policy to accept credit cards. More

by joeherby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Of course the mechanics.
Report | Print
Apr 08, 2025 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

We have taken our 2020 Lexus gx460 into this dealership twice now and both visits have been a pleasant experience. More

by jbydlon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2025 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
78