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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,231 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,231 reviews

September 02, 2021

Great customer service, friendly. Great loaner cars. No service done without authorization. More

by Bwalz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
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Sep 03, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 31, 2021

Very professional and friendly staff. Kid friendly and clean environment. Made car shopping enjoyable! Michael is a wonderful sales representative! Will use them again for sure. More

by Tamara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
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Sep 02, 2021 -

Lexus of Wayzata responded

Hi Tamara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 28, 2021

Bailey provided fabulous customer service as I weighed my options to trade my NX. She was extremely patient, kind and helpful as we worked together to find a vehicle I love. I am very pleased and highly reco More

by rhoulehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Gibbs
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Sep 01, 2021 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff, Bailey was so helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 26, 2021

Great personal service and attention to detail. Jonathan is a true pro! Great service and treatment all the way around More

by rhaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2021 -

Lexus of Wayzata responded

It is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Lexus of Wayzata and we hope to see you again! Have a great day.

August 24, 2021

Best customer service ever, they go the extra mile. Nate was terrific and helpful. Never met an employee at Lexus that was anything but top notch. More

by JSF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2021 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nate here at Lexus of Wayzata! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2021

Have Been serviced by Lexus for 20 years. Always very pleased with staff at Lexus of wayzata. More

by Lisa.Stangl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Fellows
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Aug 23, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 18, 2021

Service consultant, Jonathan Jergenson, did a great job in coordinating the service appointment.....THANKS!!! More

by Kabetogama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
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Aug 23, 2021 -

Lexus of Wayzata responded

We're glad to hear that everything was completed to your satisfaction with the help of Jonathan! Please let us know if there is ever anything else we can assist you with.

August 16, 2021

Tom Bennett is very good and did a good job of servicing me! Always great service! More

by mikerobinson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tri Bui
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Aug 23, 2021 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2021

Fantastic customer service, easy in and out, pricing is fair, I highly recommend. More

by nlewandowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jurgenson
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Aug 15, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 11, 2021

Tom the service department manager is great. They did a timely and superb job on my vehicle. More

by DP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2021 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

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