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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

November 24, 2021

All service consultants and greeters in the drive in area are always helpful and knowledgeable. More

by Bethotto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Nov 28, 2021 -

Lexus of Wayzata responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2021

Very happy with the e-mail to get tires on my car, the loaner was a huge win win for me. More

by Maryhokanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergensen
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

November 24, 2021

Great experience Everyone was organized and of course Great experience Everyone was organized and of course Doug made it all happen , since he is just Mr Professional More

by Tomseifert221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Report | Print
Nov 28, 2021 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

November 23, 2021

I find everyone at Lexus of Wayzata very helpful and friendly. Service is done on time and very professional. If there is an issue, the service advisor lets me know before proceeding and explains it tho More

by bobh88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Doug Evans, Michael Peters, Tri Bui, Joe Lushine
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

November 23, 2021

Very prompt, friendly and professional I was early for Very prompt, friendly and professional I was early for appointment and they serviced my car early, even though they were swamped with service client More

by soshea4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Ha
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Nov 25, 2021 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

November 22, 2021

Airways very courteous & prompt with responses. I have had 5 Lexus cars over the yrs.👍 More

by carolerickson9082
Recommend Dealer
Yes
Employees Worked With
Tom Campbell
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Nov 25, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2021

Took great care of me after complaining of a bad interaction that occurred previously. They went out of their way to improve my experience! More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack, Son Huynh
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Nov 20, 2021 -

Lexus of Wayzata responded

Hi Brad, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

I love the quick check in process and the detailed report for my vehicle. Very friendly staff too! My car also looked so nice and clean when I got in! More

by lynettel99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
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Nov 20, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 18, 2021

Very easy to working with, very nice person in this place. I am happy to bring my car service here. More

by Ken.do21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 17, 2021

Agent was good. Service took 2 1/2 hours too long. For the work required More

by Shellybrandl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Nov 18, 2021 -

Lexus of Wayzata responded

Hi Shelly, thank you for taking the time to leave us your honest feedback. Please contact our Manager at (952) 476-6111 so that we may ensure your experiences with our dealership are more pleasant moving forward.

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