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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

December 13, 2021

Excellent service, phone courtesy, and free valet. Total experience could not have been better - Thank You! More

by kswan007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
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Dec 15, 2021 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 13, 2021

Tri has always given me the greatest service from when he was an advisor to management. More

by Jnammychai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
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Dec 15, 2021 -

Lexus of Wayzata responded

Hi Jnammychai, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!

December 12, 2021

I received outstanding service from my Sales Rep Val Udermann and the service rep Bob Holm. Both went above and beyond to make the process of a huge repair smooth and easy. I greatly appreciated the pro More

by JULIEKOHNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Lexus of Wayzata responded

Hi, we're so glad that we were able to go above and beyond your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 09, 2021

When in for my 5000 miles service. Joe Lushine was extremely helpful 👏. As knowledgeable with questions about relocating that I had. More

by gtjkip50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
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Dec 11, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2021

I am very pleased with your employees, especially Karen London. She was just as excited about my new 2022 Lexus 350 as I was. They employees were very helpful and I enjoyed working with them. Showing me More

by lejuzweber
Customer Service
Recommend Dealer
Yes
Employees Worked With
Karen London, Tim Ha
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Dec 08, 2021 -

Lexus of Wayzata responded

Hello, congratulations on your new vehicle and thank you so much for your positive feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

December 06, 2021

Great customer service! Very respectful service department that isn’t looking to take advantage of you! More

by Mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Dec 07, 2021 -

Lexus of Wayzata responded

Hi Mohamed, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 04, 2021

They have always been fantastic to work with, but outdid themselves today! I had a tire issue, and in spite of the fact that they were already booked solid, they made sure to take care of my issue quickly More

by Mariedoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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Dec 07, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

December 03, 2021

They were prompt and through. The facility is comfortable with coffee. Salesperson Ryan was very knowledgeable. I know I am getting expert service. More

by Apadovese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 04, 2021 -

Lexus of Wayzata responded

Hello Apadovese, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2021

Twenty five year costumer and very satisfied,Great service and follow up,Highly recommended.Great professionals More

by steveschachtman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2021 -

Lexus of Wayzata responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Wayzata. Thanks for the recommendation, and have an amazing day!

December 01, 2021

Everyone is a true pro. All situations handled respectfully and with class, even when things don't go exactly as planned. We've done business with this dealership for a number of years and not onl More

by rhaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Peters
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Dec 03, 2021 -

Lexus of Wayzata responded

Hi Rhaman, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

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