Back

Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
Contact Dealership

16100 Wayzata Blvd

Wayzata, MN

55391

Directions

By Type

Showing 2,188 reviews

January 08, 2022

Service department always does good work however dealership is not customer friendly. This is a change & disappointing for long time customer. More

by Dlaine387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
January 07, 2022

Fantastic experience really enjoyed the whole process Becky and finance was outstanding. Love their service department. More

by Janet’s lexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Barfknecht
December 31, 2021

I waited in the guest lounge. Joe Lushune Came back three times to update me. He asked me if I wanted a loaner but I was so comfortable I refused. Joe could not be any nicer. By the time I left I More

by Mstanleya
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
December 30, 2021

Love the customer service at this dealer. Scheduling is easy. Nice lounge with internet and refreshments while waiting. More

by Krisgeeth97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
December 29, 2021

Everyone I met with was absolutely great!Service was Everyone I met with was absolutely great! Service was great and timing was good! I would definitely recommend Lexus! More

by margo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Jergenson and Nathan Kilsdonk
December 29, 2021

The staff are in this Lexus dealership always go beyond and above to meet the needs of the customers whether they have an appointment or not.. They do a very good job as explaining exactly what what job wa More

by DUNNA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holm *****
December 18, 2021

The best experience ever! I would highly recommend this dealership. Ignacio is the very best. More

by Barbara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Doug Evans always takes care of my needs and with a smile. The main reason I keep buying Lexus vehicles. Great Service More

by CEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

December 15, 2021

Friendly and courteous staff Clean dealership and Friendly and courteous staff Clean dealership and customer lounge Convenient and easy to get to More

by kfallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

December 14, 2021

Always outstanding service from Chris service advisor. Vehicle fixed right the first time. Clran ready to go when promised. More

by Heminover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Dec 16, 2021 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

...
66
...