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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

February 03, 2022

Fun experience with all staff who worked as a team ! Joe , Tim, Eric and others who helped were very excited for us and made it a great experience ! More

by Rita Walsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann, Tri Bui, Tim Ha
Feb 05, 2022 -

Lexus of Wayzata responded

Hi Rita, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Feel free to reach out to us if you need anything. Have a wonderful day.

February 03, 2022

Everyone was very helpful, great atmosphere with good people - especially chris. Easy to visit Thanks Bob McWhite More

by McWhite
Recommend Dealer
Yes
Employees Worked With
Lindsey Conley, Chris Doyle
Feb 05, 2022 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

Professional and highly effective and efficient team; recommended for sale and lease considerations - best in the Netro region. More

by sjwalshec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann, Tim Ha
Feb 05, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

February 02, 2022

A very pleasant experience. Every staff person was truly accommodating The scheduler The service writer Tom and and the technician regarding regarding pairing my phone More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom service writer
Feb 05, 2022 -

Lexus of Wayzata responded

Hi Pat, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

No lack of people to help you. Very customer orientated. All expectations that where set when buying the vehicle have been met at this point. More

by Bryan 19$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hoang
Feb 05, 2022 -

Lexus of Wayzata responded

Hi Bryan, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

February 01, 2022

Staff is professional, courteous, responsive, and provide great advice. Joe Lushine consistently provides 5 star service experience. I always schedule service with him. More

by Paul.Macek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Feb 03, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Joe to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2022

Doug was my service manager, he is really great. Felt like he was looking out for me! Will ask for Doug every time I come in for service. Thanks again. More

by jrdungan02@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Feb 01, 2022 -

Lexus of Wayzata responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2022

Lexus IS consistently over-the-top when it comes to Customer Service and Care. They strive to give consumers the best possible experience from buying to maintenance. More

by Lynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever maintains the coffee machines., Chris Doyle, Doug Evans
Jan 29, 2022 -

Lexus of Wayzata responded

Hi Lynn, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 24, 2022

Very well appointed customer waiting area. Service dept goes the distance to care of you! More

by Dkmsp159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stack, Rick
Jan 27, 2022 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Have a great day!

January 21, 2022

I’ve always had very good service from Lexus Wayzata. No exceptions today. Thank you. More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Jan 24, 2022 -

Lexus of Wayzata responded

Hi Stan, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

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