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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

February 19, 2022

Fast service … friendly . . best was the loaner car .. Tom was a great help.. will definitely come back again More

by Saichay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2022

Always very knowledgeable, friendly and helpful staff as well as willingness to loan me a car when needed. More

by Carol56031
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Lexus of Wayzata responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2022

Very clean facility with professional friendly staff. Everyone I encountered was extremely thorough and listened to what my needs were. Left the dealership with more satisfaction with my purchase than I More

by kreznikova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Feb 18, 2022 -

Lexus of Wayzata responded

Hi Kreznikova, we're glad to hear our Staff took such great care of you. We hope we can continue to be of service to you down the road!

February 15, 2022

I was treated very well with the service from Celeste. She made sure my extended warranty covered the repair and kept me up to date on service. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus of Wayzata responded

Hello Bob, we're happy to hear you had such a positive experience with Celeste! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2022

Stress free buying! Bought a car for my daughter at Walser, took way too long and they really put on the pressure to buy extended warranties & other add-ons. At Lexus of Wayzata, they explained your o More

by tjswigart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey in sales Luke in finance
Feb 16, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

February 10, 2022

Everyone at the dealership was professional and friendly toward me. I got to test drive my vehicle minutes after walking in and was able to complete my purchase quickly and smoothly. The salesman I worked w More

by r.elizabeth.willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke (I believe?) In Finance was very helpful.
Feb 12, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 10, 2022

Jon provided excellent service - I had a very pleasant experience I would recommend this dealership More

by Irishgirl592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon - in customer service
Feb 12, 2022 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2022

This review is for Bob. He took really good care of me while my car was in. He listened with compassion and related to me about our craziness in perfection of our vehicles. Bob was so kind and so easy goi More

by Missyleegilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holm, Bob
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, we're happy you found Bob to be so supportive during your experience here at Lexus of Wayzata. Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2022

I came in this evening and I can’t remember who helped me but Lexus customer service is always off the charts. I came in for routine service and when I received my car it was nice and clean. Also it’s winter More

by Missyleegilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holm, Bob
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2022

I love working with Lexus of Wayzata. Their service, workmanship and facility are all excellent. I have had only good experiences with them. More

by cjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 10, 2022 -

Lexus of Wayzata responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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