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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

March 15, 2022

Chadd Moreno was really Patient, friendly, helpful and knowledgeable today, explaining everything and advising me for my next visit More

by Pepa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
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March 11, 2022

They made it quick and easy to get some recall work done on my car. More

by danpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2022 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2022

Outstanding customer service! Caring service advisor, service manager, technicians and great detailing staff. I can’t rate this experience too high. It was a fantastic experience. More

by Jeff Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campbell
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Mar 11, 2022 -

Lexus of Wayzata responded

Hi Jeff, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 08, 2022

Customer service couldn’t be any better. Great communication before, during, and after service appointments. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2022 -

Lexus of Wayzata responded

Hi Marie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Perfect thank for the best for sharing and good wishes from me too thank goodness thanks to all my love I hope you enjoyed the Christmas party More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2022 -

Lexus of Wayzata responded

Hi Ed, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 28, 2022

Chad was a wonderful service agent. He provided all the information I needed to have my car repaired. He listened to what was wrong with my car (trunk issue) and worked as an advocate t More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
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Mar 01, 2022 -

Lexus of Wayzata responded

Hi Danielle, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

Wow the customer service is unbeatable there. Mike was very knowledgeable. And I just went for a routine maintenance. They even washed my car!!! Awesome! More

by AFDKM88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Feb 26, 2022 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 23, 2022

Great dealership,great service department. l wouldn’t bring my vehicle anywhere else for service. More

by corbindavid13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Feb 24, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 21, 2022

Everyone was professional, respectful and service oriented. We visited several times and everything was consistent. It is a good dealership. More

by John G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lindell
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Feb 24, 2022 -

Lexus of Wayzata responded

Hi John, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2022

Friendly, clean and efficient ! We brought our vehicle in for its one year maintenance and help with the technology onboard. Nice waiting area with refreshments. Mickey and Natha More

by shagman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Porter , Nathan Kilsdonk
Report | Print
Feb 21, 2022 -

Lexus of Wayzata responded

Hello Shagman, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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