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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

March 28, 2022

John “Mac” my sales representative. Friendly, informative, all information stated black and white (no bartering). Did test drive, handshake, purchased vehicle. Next George V - finance/w More

by Westaddonna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George V. , Nathan
Mar 30, 2022 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2022

I love the comforts that Lexus provides and joe Lushine had a heightened customer service level - he also had wonderful communication. I love Lexus More

by Cathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Mar 31, 2022 -

Lexus of Wayzata responded

Hi Cathleen, thank you so much for your positive comments about Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2022

The service was excellent, very professional, very courteous, and very friendly. I would recommend them any day to anyone. More

by A_purtle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2022

Extremely professional, skilled, caring dealership where everyone provides impeccable service and strives for and achieves excellence. Very satisfied customer having purchased and serviced several vehicles More

by Tracy & Greg Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

March 24, 2022

Everything was great. Checked in an out was smooth and easy. Celeste was professional and courteous. No complaints from me. More

by KGC service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Celeste will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

March 24, 2022

Phones were down when I originally tried to make an appointment. Place is nice and service is good. More

by annetdes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lindell
Mar 25, 2022 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, Annetdes! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Excellent customer service Friendly staff Knowledgeable and honest Prompt Mickey was great No pressure Loaner car More

by Jfosspt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Mar 25, 2022 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

Lexus of Wayzata got me in on my schedule- I live 4 hours away and was coordinating with a trip to see family. Very professional, did more than I asked for, and went above and beyond in accommodating me. More

by Dayna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Mar 20, 2022 -

Lexus of Wayzata responded

Hi Dayna, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2022

Very, very satisfied - fifteen words seems like so very many. Fifteen words seems like a lot More

by gclewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 20, 2022 -

Lexus of Wayzata responded

Hi Gclewis, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 16, 2022

Friendly, helpful staff. Great product. Closing, financial person, Becky, exceptional. Technical support person very knowledgeable and helpful. More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Thompson
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