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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

April 16, 2022

Everyone was very nice, easy to talk to and helpful! I really appreciated Gerald and Nathan for answering my questions! They were great!!!!! Thank you again! More

by Janelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan delivery specialist - 5 stars
Apr 19, 2022 -

Lexus of Wayzata responded

Hello Janelle, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2022

Came to my house with the same type car as mine, left the loaner and took mine to shop. Work was done as promised and a fair settlement of a difference from original purchase. More

by vern.nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sun
Apr 19, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2022

Highly recommend Lexus of Wayzata! Perfect car! Perfect service experience! Very knowledgeable, helpful and professional! More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Apr 18, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Wayzata!

April 13, 2022

Why doesn’t your company wash and clean the interior of the vehicle? Colorado Springs Lexus does. More

by joannshepherd0207
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Peters
Apr 15, 2022 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (952) 476-6111 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

April 12, 2022

What a wonderful dealership to work with This is my 30th or 35th car Very nice people and very accommodating to you More

by Jim Schu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lindell of the Delivery department
Apr 13, 2022 -

Lexus of Wayzata responded

Hi Jim, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 10, 2022

EXCELLENT service far better than you would expect. Clean, fast, courteous. Loan car available. Comfortable waiting room. More

by Cscc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in Sales
Apr 12, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2022

Good honest service after thoroughly discussion of need with me. I appreciate my input being respected. They recommend ( and explain why) and let me know what to schedule for the future. No pressure, snd More

by gsfisher1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Madson
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 06, 2022

Customer oriented, on schedule. Explained options well, no pressure to add optional items. I was assigned to work with Rick today - great job working with me! More

by Mrshelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 08, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Rick here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2022

Every one was eager to please and friendly Asked if any thing more could be done More

by thowen0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 04, 2022

30k check-up. Went well. However, with 8 years with dealership, the final CARWASH has NEVER worked. I use an ergonomic pad in driver’s seat. It was upside down More

by VG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas in service, John Cadle
Apr 06, 2022 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (952) 476-6111 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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