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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

April 20, 2022

Very easy to talk with and informative with our many questions. Good all around help with new inside console. More

by Willy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann
Apr 22, 2022 -

Lexus of Wayzata responded

Hi Willy, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 20, 2022

My experience is always best in class at Lexus of Wayzata. From sales to finance to service its excellent. Oh and technology help also a 10. Plus love the atmosphere and customer lounge area. Nice pl More

by catherine.mehaffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver did my paperwork, Eric Baumann
Apr 23, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 20, 2022

Lexus of Wayzata is first class. It was an enjoyable experience, from purchasing to financing to tech support. More

by RFH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Elseweissy
Apr 23, 2022 -

Lexus of Wayzata responded

Hi, here at Lexus of Wayzata, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

April 20, 2022

As always, we had excellent customer service when we brought in our vehicle for servicing. We wouldn't take our vehicles anywhere else. More

by kirkmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Apr 23, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 20, 2022

Very efficient. In and out with loaner car made very easy. Awesome customer service and care More

by JRB158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 19, 2022

Excellent dealership. I have purchase two cars there and had all my service done there as well. I have found both their sales and service staffs to be very knowledgeable More

by Brian Tuomala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadd Moreno
Apr 22, 2022 -

Lexus of Wayzata responded

Hi Brian, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

April 17, 2022

I purchased a vehicle 3 years ago and every service appointment since has been extraordinary. This last service, 35k miles, my service advisor, Celeste, was as personable and customer oriented as it ge More

by lizzierae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2022

Very prompt and pleasant experience. Service agent had particularly good interpersonal skills. A. A. A More

by Brimacjo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 16, 2022

Excellent work on my vehicle and great customer service. Will return with my business soon! More

by mathewschumacher34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grotte
Apr 19, 2022 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2022

My experience with the service department-from start to finish-was incredible. The employees, especially Thomas Campbell, are extremely professional and helpful. I will only come to Lexus of Wayzata for re More

by a.murr1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Campbell
Apr 16, 2022 -

a.murr1991 responded

You guys do an incredible job! Please keep up the professional service and distinguished level of care.

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