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Lexus of Wayzata

Wayzata, MN

4.8
2,188 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,188 reviews

September 21, 2022

Outstanding service. Really helpful, courteous, and fast. Totally took care of everything and were total professionals! More

by robbysikka
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Lack of inventory is disappointing and will likely be a limiting factor when considering future purchases. Estimated value of potential trade in is dramatically under market. Bordering on being manipulati More

by rlscharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Sep 17, 2022 -

Lexus of Wayzata responded

Hi Rlscharton, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

Sep 17, 2022 -

rlscharton responded

No. I’m not going to waste anymore of my time working with this dealership.

September 15, 2022

This is the fourth Lexus I have purchased from Lexus of Wayzata. I can't begin to tell you how thrilled I am with my new, 2022 RX350! From Karen London in sales, who shepherded me all the way through t More

by k9jmjdad@comcast.net
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen London, Sales. . . .George, Finance. . .Nathan, IT
Sep 17, 2022 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 14, 2022

Best dealership in Minnesota! Salesperson Bailey was terrific! We would not go any place else More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Gibbs
Sep 16, 2022 -

Lexus of Wayzata responded

Hi Joan, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2022

Very friendly,very clean, and I am very happy with the service Thank you f More

by Nadir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Campbell
Sep 15, 2022 -

Lexus of Wayzata responded

Hi Nadir, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Sep 15, 2022 -

Nadir responded

.

September 13, 2022

Everything went smooth. The car was done in the appropriate amount of time. The waiting area is awesome. More

by Reks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Evans
Sep 15, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 12, 2022

With the service you did the see dealer memo is gone, but the tire pressure memo is still there. Isn’t it supposed to go away? More

by Tom Lietha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cambel did well.
Sep 14, 2022 -

Lexus of Wayzata responded

Hello Tom, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 09, 2022

My wife and I came in to buy out our 2019 Lexus lease yesterday. We were treated in a friendly and courteous manner by Becky in the leasing Department. Becky took the time to explain all of the options a More

by steveheller100
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 08, 2022

Great service as always. I have been a customer of Lexus of Wayzata for many years and have always found their service to be excellent. More

by Ldaitzchman
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 07, 2022

Excellent on all levels! joe provided information and a sense of real carting. I definitely will return! More

by Aheiam
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Sep 09, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff, Joe to be so informative and helpful. If you're ever in need of more help, please let us know!

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