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Lexus of Wayzata

Wayzata, MN

4.8
2,187 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,187 reviews

October 05, 2022

Prompt, comprehensive and courteous service. Technicians always provide guidance about upcoming needs or repairs and waiting area is comfortable and welcoming. More

by mstrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Campbell, Chris Doyle, Tri Bui
Oct 10, 2022 -

Lexus of Wayzata responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 05, 2022

Red carpet service and beyond! I will never go anywhere else to buy my vehicles. This is my second purchase with Lexus of Wayzata, everyone there has been absolutely excellent, and More

by mhummingbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2022 -

Lexus of Wayzata responded

Hello, thank you for your kind review; we are happy to pass along your comments to Russell here at Lexus of Wayzata! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2022

Val does an excellent job, always! Becky was great as well. They all make the leasing experience flawless! More

by sarashoberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Lexus of Wayzata responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2022

Diagnose and repair my Lexus on time. Tom was very polite and even walked me to my car. Since the repaired my 2013 RX350 drive like new. More

by Kromahaol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lofquist
Sep 29, 2022 -

Lexus of Wayzata responded

Hi Kromahaol, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 26, 2022

I have been dealing with you since 1993. Love thirst card and this dealer! Thank you. More

by joy26hanna@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2022

The sales staff is very helpful and friendly. Ignacio is fantastic. He walked my wife through the process. The finance staff tried to sell us wheel & tire coverage for things like "curb rash More

by sheetmetalpete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111, and we will do our best to make this better.

September 22, 2022

It was an amazing experience. From the beginning to the end. Everyone was nice from the reception to the cone who delivery coordinator. More

by Abigail C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Nicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Vojta, Nathan Kilsdonk
Sep 24, 2022 -

Lexus of Wayzata responded

Hello Abigail, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Great service as always. The waiting room is so comfortable and clean. Every employee is friendly and welcoming. Thank you! More

by jholzemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Moreno
Sep 24, 2022 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

September 21, 2022

Courtesy, knowledge, friendliness. Top notch service from beginning to end of the purchase process. Great sales team. More

by janicevegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Stallings
September 21, 2022

Outstanding service. Really helpful, courteous, and fast. Totally took care of everything and were total professionals! More

by robbysikka
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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