Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Wayzata
Wayzata, MN
2,187 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,187 reviews
October 15, 2022
I have purchased several vehicles from Lexus of Wayzata and the service has always been excellent. Can't say the same for Lexus dealers around the country. These guys are great! and the service has always been excellent. Can't say the same for Lexus dealers around the country. These guys are great! More
by lizarobson
October 15, 2022
Friendly, professional. Excellent customer service. I would enthusiastically recommend this dealership to anyone. Would definitely return. Excellent customer service. I would enthusiastically recommend this dealership to anyone. Would definitely return. More
by Cathy
October 13, 2022
Really excellent complimentary service that goes beyond expectations. Absolutely love this place. Rick was a spectacular service advisor and they went above and beyond in helping me buff out scratches that expectations. Absolutely love this place. Rick was a spectacular service advisor and they went above and beyond in helping me buff out scratches that Midas on Lake Street in Minneapolis did and denied responsibility. No worries. Lexus of Wayzata took care of it and gave me a special deal. Thank you!!!! More
by Andrew
Employees Worked With
Other Employees :
Rick in service. Can’t recall his last name. , Rich Barfknecht
October 12, 2022
Received Exceptional service At reasonable priced. Thanks for all your support and commitment. Thank your ! Thanks for all your support and commitment. Thank your ! More
by Nitinsuri21
October 11, 2022
Service is amazing. When it is needed, the customer is listened to and respected. Recently my 2019 250H lost electrical power. Lexus Wayzata suggested calling roadsid When it is needed, the customer is listened to and respected. Recently my 2019 250H lost electrical power. Lexus Wayzata suggested calling roadside who were polite and prompt. When the battery was started the ‘check engine” light remained. Lexus Wayzata, Michael Peters, said,”we need to understand why this happened.” And he did! I always say that service is the most important part of purchasing. I have also had outstanding persistent help from Eric Baumann. Actually, I have only had extremely positive experiences with every Lexus employee since 2013. David Skeens & Zach Polfuss & Tri Bui 7 Chris Doyle come to mind. Thank you for your help. More
by Kipling Carol
Employees Worked With
Eric Baumann, Chris Doyle, Michael Peters, Tri Bui
October 10, 2022
They did exactly what they said they would in the timeframe that they originally told me. timeframe that they originally told me. More
by jlljhauser
Employees Worked With
October 07, 2022
Great service except the greeter was not very nice. Condescending. Service guy was great & nice Condescending. Service guy was great & nice More
by rickfisher2
Employees Worked With
Other Employees :
Eric Baumann, Chris Doyle, Sergio Pena, Ben Meyer
October 07, 2022
The service department is a well oiled machine, everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have ex everything you dream service should be: courteous, efficient, responsive communication with no wait to get answers. Best service department I have experienced in 55 years of car ownership!! More
by Jane
Employees Worked With
Rick Stack
