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Lexus of Wayzata

Wayzata, MN

4.8
2,187 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,187 reviews

November 22, 2022

They are great at providing a loaner when servicing. Kind, helpful, honest. I trust them when they service my car to let me know what is actually needed. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Nov 24, 2022 -

Lexus of Wayzata responded

We hope everything was handled to your expectations, Pam. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

I have been getting my car serviced at this dealership for several years. I have been very satisfied with the work done and have appreciated their caring attitude towards their customers. More

by Lexnde01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Lexus of Wayzata responded

Thank you for the 5-star review! We appreciate you Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com

November 17, 2022

Unexpected vehicle challenges can be stressful. The courtesy of service manager Mike and mechanical consultant Connor helped me to understand my options and more importantly, guide me in my decisio More

by GMatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor , Michael Peters
Nov 18, 2022 -

Lexus of Wayzata responded

Thanks you so much!! We appreciate your 5 star review!! Matt Meyer General Manager Lexus of Wayzata

November 16, 2022

This Dealership is awesome! ! Not only do they know how to take care of your car, so you continue to love it when it gets old just as much as you loved it when it was new!! No More

by LTCBEHAPPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Zimmermann, Nick Dansie
Nov 18, 2022 -

Lexus of Wayzata responded

Thank you for the 5-star review. We appreciate you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com

November 15, 2022

Great communication and getting the loaner was a nice bonus. Everything went as it was supposed to. More

by bsher417
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Nov 18, 2022 -

Lexus of Wayzata responded

Thank you for the 5 stars!! We appreciate you!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com

November 15, 2022

Excellent management from Matt the GM on down to Bob his service writer. Had some minor maintenance and one major issue! They took care of business very professionally! From someone who knows, they are top More

by Steve L car guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt GM & Bob service writer
Nov 18, 2022 -

Lexus of Wayzata responded

Thanks Steve! We appreciate the high marks from a fellow car guy!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com

November 14, 2022

Excellent service. On time. Would highly recommend Joe Lushine. He really kept me notified about my car’s service. More

by Impatienf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Nov 16, 2022 -

Lexus of Wayzata responded

Thank you for the 5-stars!! Matthew Meyer General Manager Lexus of Wayzata Matthew.meyer@napleton.com 952-404-5103 Direct

November 11, 2022

My service advisor Thomas was short with me when dropping off car. He blamed his attitude on allergies. He was not able to explain the charges and discrepancies on the invoice he was having me sign and initi More

by sherrimarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Thomas Campbell 2 stars , Michael Peters, Tri Bui, Nick Dansie
Nov 15, 2022 -

Lexus of Wayzata responded

Hi Sherri I apologize for you not getting the experience you deserve at your last visit. I would like to discuss it with you. Please email or call me when you have time. Respectfully, Matthew Meyer General Manager Lexus of Wayzata Matthew.meyer@napleton.com 952-404-5103 Direct

November 04, 2022

Jonathan Jergenson. was very professional and had great attention to detail. He kept in contact continuously by text. I will recommend him to any of my friends with a More

by freel628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson, Michael Peters
Nov 06, 2022 -

Lexus of Wayzata responded

Thank you for the positive feedback! Matthew Meyer General Manager Lexus of Wayzata matthew.meyer@napleton.com 952-404-5103 Direct Dial

November 03, 2022

Took my car in for routine maintenance. Was greeted promptly. Service manager was great, making sure my concerns were addressed. A loaner was arranged. Very friendly. More

by Aldene.birkeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
Nov 06, 2022 -

Lexus of Wayzata responded

Thank you Aldene Matthew Meyer General Manager Lexus of Wayzata matthew.meyer@napleton.com 952-404-5103 Direct Dial

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