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Lexus of Wayzata

Wayzata, MN

4.8
2,181 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,181 reviews

October 24, 2024

This is my 2nd car through Helton. He is a true professional. I was passively looking for the right car, I unformed him on some of my must haves and periodically he would send me vehic More

by braedy.sandvig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Finance
Oct 26, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Next level service in comparison to other dealerships I've worked with. Thank you very much! More

by paulcarlson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Lexus of Wayzata responded

Thank You Paul! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 21, 2024

Kind, friendly and honest people who are there to help you get the car you need. No pressure and didn’t feel like a typical car buying experience. More

by CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihad
Oct 25, 2024 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

The service department was a mess. People waiting in lines by their cars for a half an hour and no one there to help them. At this point I own four Lexus, but I will never buy anothe More

by Ketansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby - she was a great help to me maneuvering around the situation
Oct 13, 2024 -

Lexus of Wayzata responded

Good Morning Ketansey, I apologize for your recent experience with our dealership. I would like to hear from you about it. We never want to have a guest leave feeling the way you feel. Please provide me the best number to call, and I will gladly call. I hope to have the chance to discuss with you. Thank you, Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

October 06, 2024

This takes more effort ei wish. It’s a great dealership all the way around More

by dsomers123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 04, 2024

Dropped my vehicle off for a minor repair and received a loaner car which was great More

by Tracy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Koll
Oct 06, 2024 -

Lexus of Wayzata responded

Thank you Tracy Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

October 04, 2024

Excellent service experience as always. Car was ready when promised. Having a loaner car meant my day did not revolve around the car service timing. More

by lbwagner11
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lexus of Wayzata responded

Thank you ! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 04, 2024

Jonathan helped me with finding a ES300H to replace my old model and he was very responsive in finding the right car for me. He was extremely professional, very friendly, and great to work with. I high More

by Rosemary.moore31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found Jonathan to be so informative and helpful. Thanks for the recommendation, and have an amazing day!

October 01, 2024

I worked with Sales, Finance and Tech resources; all were great, and knowledgeable in their respective areas. Easy process and was able to get a great vehicle. More

by char6767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihab in Sales, Dean in Finance and Noah in Tech
Oct 05, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! Have a wonderful day!

October 01, 2024

I don't normally do reviews but meeting Helton has proven to be beneficial to me, my family and our business. Helton's knowledge, honesty, attention to detail and prompt communications leads me to not only More

by PGA1916
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

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