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Lexus of Wayzata

Wayzata, MN

4.8
2,186 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,186 reviews

March 07, 2023

My service advisor Tom Bennett, was great and very helpful through the entire repair process. He continued to give up dates and prices through the entire process. I always enjoy the service at Wayza More

by Targetryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Lexus of Wayzata responded

Hi Targetryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

March 06, 2023

I purchased a used Lexus from Lexus of Wayzata, the sales experience was wonderful. I purchased the car "As Is" but the dealer had done mechanical inspections. Unfortunately, and very unusually, the tranm More

by bryanem
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Lexus of Wayzata responded

Hi Bryanem, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 03, 2023

Service is always great but The cost of service has gotten so high, I’m not sure how long I’ll be able to afford service at this dealership. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Jorgensen
Mar 07, 2023 -

Lexus of Wayzata responded

Thank you Alice!! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

March 03, 2023

Lexus of Wayzata always provides me with attentive service that leads to a very customer centric experience. More

by Tjkemo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 06, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2023

excellent customer service, was communicative and took care of me like family as always no one better. More

by Raksa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maddy Mitka, Michael Peters
Mar 05, 2023 -

Lexus of Wayzata responded

Hi Raksa, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Top notch service. Excellent! Very impressed with customer service. It was a good experience! Good job! More

by Zebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen London
Feb 23, 2023 -

Lexus of Wayzata responded

Zebra, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 06, 2023

This dealer anticipates and then exceeds all expectations. They gave us the smoothest buying experience ever. Thank you Lexus of Wayzata. More

by HappyBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 04, 2023

Excellent team, very professional. Choosing to shop here was an excellent choice for me and It was my first time buying a brand new car and didn’t know what to expect. I would honestly More

by Kismayo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Rubbindour
Feb 06, 2023 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs. Safe travels!

February 04, 2023

Rick was very helpful in guiding me through the service experience today with my Lexus check up. Thanks. Anne More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick , Michael Peters
Feb 07, 2023 -

Lexus of Wayzata responded

Hi Anne, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

Feb 07, 2023 -

Anne responded

Thanks for your great service. Anne

January 29, 2023

Excellent,Amazing, greeting, very clean, beautiful service, test drive, good 👍,the best , awesome,fantastic,friendly More

by Rathaphann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kara lundon /klondon@lexusofwayzata.com
Jan 31, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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