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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,186 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,186 reviews

May 17, 2023

Excellent customer service. They were very responsive to my car issue and were able to schedule me for service in a timely manner. No surprises on the estimate and work needed. More

by Triceom49
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 16, 2023

Our salesperson, John, was extremely personal. We talked about what we were looking for and he told us of a vehicle just in on trade in. Long story short, we bought it. John's professionalism and More

by elkaholic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

May 12, 2023

I had an excellent experience working with Tom. Straight forward explanation of what was needed and done very efficiently. Told me of what may be needed with upcoming 6-10K mileage. Much appreci More

by dkodet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

Excellent service with timely feedback. Service representative was great! I will continue to use this dealership More

by pjdonoghue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dansie
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

May 11, 2023

Great, professional sales rep; helpful with new car instructions. Excellent follow-up and quick response with questions / concerns. More

by Dkeller2184
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 11, 2023

They couldn’t be more accommodating. They spell out the entire process I had some health issues while there & they were very very attentive while calling for professionals. More

by sandrakboese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tri Bui
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

May 10, 2023

very helpful if any questions problems seem to always get correct answers to any issues More

by roger_mccabe5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

May 08, 2023

Needed a car quickly. Found several options. Worked with John Mac at Lexus of Wayzata. Sale went very well with a hiccup easily resolved. Finance with Becky went very wel More

by Brian K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi Brian, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2023

I received good service. My service representative, Maddy, was professional and knowledgeable. Overall, a good experience. More

by Lexus happy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Maddy
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May 07, 2023 -

Lexus happy responded

My service representative, Maddy, was professional and knowledgeable. Overall, a good experience.

May 06, 2023

Very happy with my service and service consultant Nicolo today. My car was returned to me nicer inside and out when finished. Thank you! More

by Maryhokanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolo Boodhoo
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Nicolo to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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