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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,186 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,186 reviews

June 02, 2023

Lexus of Wayzata service team is trustworthy &;excellent in customer care. This starts with Chris Doyle. All are outstanding👏 More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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May 31, 2023

Nick was thoughtful and explained all in detail. Very pleased with our experience with Nick and Lexus. More

by Robbie J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick B
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May 31, 2023 -

Robbie J responded

Verification

Aug 11, 2023 -

Lexus of Wayzata responded

Hi Robbie, we're glad to hear you found Nick to be so helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2023

Easy process, helpful & kind staff - Gerald, Smail and Eric, overall great experience with no hassle. More

by Ronda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smail, Eric Baumann
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi Ronda, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

May 27, 2023

Associate is very friendly with respectful. I am very satisfied to have service with Wayzata dealer. Thankfully I will come back in the future More

by Eileen Keo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Peters
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi Eileen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 26, 2023

They are always kind, informative, helpful, and take their time to get a good deal. More

by gadzooks27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bates
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

May 23, 2023

I’m a first time Lexus owner. From the time I came into the dealership and working with Ihab, it was a great experience. I really enjoyed working with Ihab, he was honest, kind, More

by Susan Engstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihab
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi Susan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2023

They are always extremely professional and caring and responsive. Their work is impeccable each and every time. They work very hard to find great solutions. More

by Tracy & Greg Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Evans
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

May 23, 2023

I find the new business model of texting versus talking to be unacceptable, particularly for someone who is sitting close by in the waiting room. I came in for service because I hit a pothole and had a fl More

by judymares@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Stack
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, please reach out to us at (952) 476-6111 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

May 19, 2023

Staff was very professional. No pressure to sell a car. We left with the feeling that our business was appreciated. More

by DMc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan-sales, Smale (sp) finance
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Aug 11, 2023 -

Lexus of Wayzata responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

May 19, 2023

Mark is awesome. Has a retired guy come in and update him on his grandson. That’s pretty cool. Mark is very personable, kind, helpful and very much a gentleman. I wou More

by Missyleegilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Aug 11, 2023 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Mark will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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