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Lexus of Wayzata

Wayzata, MN

4.8
2,186 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,186 reviews

September 30, 2023

Thanks for helping me with the rusted on license plate. I was told that this is common with Lexus More

by krumpza
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 01, 2023 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2023

I left my car for the 4-5 hour service. Recieved a nice loaner. Picked my car up the following a.m. Went through the billing - Rick Stack explained things to my satisfaction. I left fe More

by Alexkulijewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack
Oct 02, 2023 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

September 28, 2023

I was helped very much to select a vehicle of my selection. I live three hours away from the dealership and the salesperson and manager helped me with information and assistance long distance. I More

by Wilson W Spence III
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bailey Gibbs
Sep 30, 2023 -

Lexus of Wayzata responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Sep 30, 2023 -

Wilson W Spence III responded

The technology person said to call him anytime for assistance with the driving experience with all the technology working my new sedan!

September 27, 2023

Great service center originally have seen Mike Peters for many many many years and he’s no longer there which is disappointing. However got a signed to RICK STACK today and he was awesome and everything went More

by Jonhill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Stack - Service Dept.
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 27, 2023

Across the board everyone treated us like they cared about us and we were not just a sale. More

by heidecm649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Klein and our tech guy- John will know his name
Sep 29, 2023 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

September 26, 2023

Lexus always cares for my vehicle as if it were their own. Quality and great service. Thanks Tom Bennett! More

by flyeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

September 19, 2023

I have been a Lexus lover for many years and have never been disappointed. Great service and great car! More

by JaneE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 19, 2023

This is my third Lexus and the service has been top notch every time. It was a nice touch to have the dealership manager to personally shake my hand and thank me for my business. More

by kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Smail Hodzic, Eric Baumann
Sep 21, 2023 -

Lexus of Wayzata responded

Hi Kathy, thank you so much for sharing your recent experience with us, Kathy! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 18, 2023

My service advisor was great but it seemed to me the whole place has a Cold feel to it All the show floors were empty. Didn’t like all the reminder signs about using a car to notifying by cell phone et More

by Grammy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
Sep 21, 2023 -

Lexus of Wayzata responded

Thank you, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

September 15, 2023

They do an excellent job. Everybody’s very professional and the work is always have the highest quality More

by Rds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 21, 2023 -

Lexus of Wayzata responded

Thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

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