Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Wayzata
Wayzata, MN
2,185 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,185 reviews
November 14, 2023
Valet service from our home (and back) was excellent. Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been v Car maintenance schedule was managed in friendly fashion by Jonathan Jergenson and our car was returned to us washed and ready to go. We have been very satisfied with Lexus of Wayzata services for many years. More
by PaH
Employees Worked With
Aaron Stalder, Jonathan Jergenson
November 14, 2023
Lexus of Wayzata has an exceptional service department and working with our Service Advisor, Tom Bennett, is the primary reason we continue to own/drive Lexus vehicles. and working with our Service Advisor, Tom Bennett, is the primary reason we continue to own/drive Lexus vehicles. More
by Charles Christian
Employees Worked With
November 11, 2023
Very considerate employees! !!!! Excellent work and done promptly, was done sooner than I expected. Love the library where I can sit and read without the tv and sports !!!! Excellent work and done promptly, was done sooner than I expected. Love the library where I can sit and read without the tv and sports More
by dmrossi
Employees Worked With
Hien Pham
November 10, 2023
Platinum level service from assistance in choosing from a selection of cars, financing the purchase at a very competitive rate, working with me on how to protect that purchase and enhance my ownership and th selection of cars, financing the purchase at a very competitive rate, working with me on how to protect that purchase and enhance my ownership and then deliver the car to my home on a Saturday. I have never been shown more attention by a dealership. All this and no pressure during any level of the process. More
by strobiani
November 08, 2023
Great service. I really appreciate the quick updates via text. Although they forgot to wash my car, when I mentioned it, they offered to get it done immediately but I really appreciate the quick updates via text. Although they forgot to wash my car, when I mentioned it, they offered to get it done immediately but I didn’t want to wait longer. I’m afraid I didn’t get the gentleman’s name but my service rep was busy with another client so another rep got me started so I didn’t have to keep waiting. That was really nice and helpful. Everyone there is very professional and the waiting area is nice with drinks and snacks. More
by chrspty
Employees Worked With
I don’t remember. Sorry.
November 08, 2023
Staff was very welcoming, they care about their customers. Maddy was very professional she answered all of my questions and was vey helpful also the guest service staff was very nice and helpful. customers. Maddy was very professional she answered all of my questions and was vey helpful also the guest service staff was very nice and helpful. More
by Savitrie
Employees Worked With
Maddy
November 06, 2023
Checking in was chaotic. Others came in after and checked in first with a representative Others came in after and checked in first with a representative More
by Pink.pynkl
Employees Worked With
