Lexus of Wayzata

Jan Engel has provided beyond outstanding service to me over many years. I have purchased three vehicles from Jan. Like many women, I have found purchasing an automobile to be a stressful experience unti over many years. I have purchased three vehicles from Jan. Like many women, I have found purchasing an automobile to be a stressful experience until I met Jan. She carefully learned about my needs and then made me aware of all the reasons why a given vehicle would be just right for me and my family. Jan is thoughtful, caring, has a good sense of humor and is overall very likeable. Bottom line, buying a vehicle from Jan has been a very enjoyable experience each time. My plans in the future are to always buy a Lexus and to always deal with the one and only Jan Engel. Ross Bingham in service also provides exceptional service. I don't know much about the mechanics of vehicles but he always makes me feel that he is helping me take good care of my car. He is honest, knowledgeable, and thorough. He also has a very pleasant personality. It is always a pleasure to deal with him. More

We have ourchasedfour Lexus from Tom and have found each interacation with To more positive than the last. Tom is more concerned about meeting our needs than making a simple sale. As such, we have develop interacation with To more positive than the last. Tom is more concerned about meeting our needs than making a simple sale. As such, we have developed a strong rapport with Tom and Lexus of Wayzata. Rest assured, there will be more purchases in the future. I highly recommend Tom to assist you with your vehicle purchase. Thanks Tom! Judy More

I found both Jamie and the Lexus dealership one of the most professional, customer oriented businesses I have worked with. Being in the services business myself, Jamie and the team at Lexus have always p most professional, customer oriented businesses I have worked with. Being in the services business myself, Jamie and the team at Lexus have always provided "over the top" customer service and that we what created loyalty in a customer base. As long as I can continue to afford this luxury, Jamie and Lexus of Wyzata will be the place for me. More

Cal Ryan was very helpful in answering my questions and giving me a test drive for my Lexus ES 350 2011. My preferred color (champaigne) had to be shipped in but arrived quickly. Paperwork for purchase w giving me a test drive for my Lexus ES 350 2011. My preferred color (champaigne) had to be shipped in but arrived quickly. Paperwork for purchase was handled quickly and smoothly; trade-in value on my Buick Lucerne was reaonable. More

This is the third purchase I have made from Jan Engel @ Lexus and she has been wonderful to work with each time. Jan is very good at understanding what your car needs are and matching a car accordingly. Sh Lexus and she has been wonderful to work with each time. Jan is very good at understanding what your car needs are and matching a car accordingly. She has excellent commmunication skills (in person, phone, email) and timely follow up. I would strogly recommend working with Jan Engel and Lexus anytime. More

Jamie has helped me find three cars. Each time he was able to get me a great car at a great price. He was able to match my needs for both type of car and price range. able to get me a great car at a great price. He was able to match my needs for both type of car and price range. More

This is a great dealership! Service is excellent and Jamie is the BEST. Not only will I recommend them but I will also buy my next car from them as well!! Jamie is the BEST. Not only will I recommend them but I will also buy my next car from them as well!! More

We were very pleased with our purchase expeience with Lexus of Wayzata, in particular of course because of the individuals we dealt with during our purchase. We dealt with Tom Poppler who dealt with us s Lexus of Wayzata, in particular of course because of the individuals we dealt with during our purchase. We dealt with Tom Poppler who dealt with us specifically as our contact point and sales person, who exposed us to the SUV we decided to purchase, the Lexus RX 350. Also we dealt with Jim in the Accounting Department, who took us through the forms and the purchase itself. We were very pleased with the knowledge and the professionalism of both Tom and Jim; everything went smoothly and quickly, especially once we arrived at the dealership to purchase the car. We don't think it could have been a more pleasant experince for us both. We also would like to commend the dealer for the level of comfort available to the customer, all the way to the waiting areas, which include a quiet area and a TV area, along with a generous area with water, soft drinks and snacks. Also we were treated with the extra amenity of having a loaner car to use; instead of waiting we had the alternative to go out for lunch while opur car was being worked on, when we returned to have services done. We have had a couple of issues that were explained or arrangements were made, with followup, to deal with them. Overall, our experience was excellent, especially in comparison with other dealers. More

We have worked with Jan for two new leases and find the quality of service excellent. Her technical/business support in terms of questions, issues, etc., has been accurate and timely. That is why we came quality of service excellent. Her technical/business support in terms of questions, issues, etc., has been accurate and timely. That is why we came back a 2nd time. More

We have worked with Tim Bastyr and Lexus of Wayzata for the last 5 years. We are now on the 3rd vehicle we have purchased through Tim. The experience is always a pleasant one and the facility, including sa the last 5 years. We are now on the 3rd vehicle we have purchased through Tim. The experience is always a pleasant one and the facility, including sales and follow-up service, is impressive. On both sales and on-going service, they have always met their commitments and the follow-up and customer contact is very impressive. Tim has been a pleasure to work with, and we have no concerns giving him our highest recommendation. The service department is easy to work with, extremely efficient ... for the few items we have needed corrected, they have always been done right the first time. Top notch all the way around More