Lexus of Wayzata
Wayzata, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Mike DAlton and Dave Skeens were very professional and knowledgeable and not once was there any pressure on me. Dave stayed in touch with me for 2 years while my Infiniti lease expired and he was right th knowledgeable and not once was there any pressure on me. Dave stayed in touch with me for 2 years while my Infiniti lease expired and he was right there so I came back to the Lexus family after leasing 2 Lexus and 1 Infiniti. Love my GS! More
Worked with Mike Dalton and Ty Oprish to find the Lexus model that was best suited for me, either IS or ES models, they were very patient as they wanted to fit me in the correct model-what was nice was tha model that was best suited for me, either IS or ES models, they were very patient as they wanted to fit me in the correct model-what was nice was that price was not really a factor at this time but rather correct model style. When we finalized on the ES350 then the color, year and price came into the process. Once we found the car they gave me a fair assessment and value of my car and discussed the list price of the car I had chosen..., being a previous Lexus of Wayzata buyer and working with both Mike and Ty gave me the confidence that they wanted to work within my budget and select the proper car for me along with color, model, features etc..., they were able to work with me and finalized financing all within a reasonable period of time. In addition I would like to add kudos to both Doug Evans and Shawn Moorehead as excellent Service Reps for Lexus and have always been friendly and detailed with service if needed and are always welcoming to the dealership-a strong customer service attitude! More
I think the price I paid was high, and higher than the market price for a similar car. However, I have worked with Ignacio in the past, I believe in fostering and sustaining relationships, even if th market price for a similar car. However, I have worked with Ignacio in the past, I believe in fostering and sustaining relationships, even if that costs a bit more, and I enjoy working with Ignacio. He is good at fostering and sustaining relationships as well - and in the end that is what much of business is, a relationship. More
Ty was very responsive to our request to purchase a new RX. He presented us options, worked with us to pick the right model for us, and presented a fair price. He followed up with us both during and afte RX. He presented us options, worked with us to pick the right model for us, and presented a fair price. He followed up with us both during and after the sale. This is at least the third car we purchased from Ty and we will purchase more from him in the future! More
As I looked for a used car, I was treated respectfully and was not pressured at any point. I was able to negotiate what I thought a fair price on the car and was offered a fair price for my trade-in. As p and was not pressured at any point. I was able to negotiate what I thought a fair price on the car and was offered a fair price for my trade-in. As part of the deal, I received a new set of tires and the sales people suggested I use the old tires over the winter and have the new ones installed in spring, which I did. I have to say that the surroundings and service made me wish I lived closer so they could regularly service the car I bought. At every point they exceeded my expectations. More
I had a very good expirience working with Russel from the time I stepped on the dealership lot (looking for a SUV), until I picked the "new" used car a week later. Good interaction on trade-in value. Fast pi time I stepped on the dealership lot (looking for a SUV), until I picked the "new" used car a week later. Good interaction on trade-in value. Fast pick-up (<1 hour) - no problems. good financing More
The whole experience was very enjoyable from start to finish. They also have a great waiting area. This was by far thebestcar dealership I have ever been too. finish. They also have a great waiting area. This was by far thebestcar dealership I have ever been too. More
Jan Engel has helped me with my cars for approx. 20 years. Both Jan and the the dealership have been extremely helpful through the years. Always ready to answer any questions and assist me with any sit years. Both Jan and the the dealership have been extremely helpful through the years. Always ready to answer any questions and assist me with any situation - ie getting my cell phone to connect to the blue tooth of the car. I would give Lexus of Wayzata and Jan the highest rating. More
We have purchased four vehicles from Jim Kirchner at Lexus in the last eighteen months. His service is exceptional because he takes time to understand our specific needs and then addresses them. The o Lexus in the last eighteen months. His service is exceptional because he takes time to understand our specific needs and then addresses them. The overall service and value equation at Lexus is great, which is why we keep returning. More
Fantastic experience at Lexus of Wayzata and working with Gary Anderson was easy and stress-free. Gary was very flexible and accommodating to our needs and helpful after sale was completed. From putting to Gary Anderson was easy and stress-free. Gary was very flexible and accommodating to our needs and helpful after sale was completed. From putting together different financing options, finding exact car I wanted, to setting up blue tooth for me -- Gary didn't miss a step. Service department is outstanding as well! I will definitely work with Gary and Lexus of Wayzata when the time comes to get a new car. More