Lexus of Wayzata

The people I have met at the dealership have all been very friendly, sincere and competent. The facilities are great. I really like the new car lending when I get service work completed on my car....lo very friendly, sincere and competent. The facilities are great. I really like the new car lending when I get service work completed on my car....long term sales planning on the part of Lexus. More

Greg Loop is an excellent sales professional and treated me with an expected sales experience. Lexus is a bit pricey but a good car that provides quality, reliability and style. I would recommend him and hi me with an expected sales experience. Lexus is a bit pricey but a good car that provides quality, reliability and style. I would recommend him and his dealership. More

I think this was the 5th car that I have leased thru Greg. He is always friendly, professional, helpful and does his best to find me a car in the color and with the features I want. Greg. He is always friendly, professional, helpful and does his best to find me a car in the color and with the features I want. More

We have leased two Lexus RX350's from Greg Z. at Lexus of Wayzata. The physical plant is excellent and usually has a large inventory of new cars. The customer waiting area is very comfortable with all the am Wayzata. The physical plant is excellent and usually has a large inventory of new cars. The customer waiting area is very comfortable with all the amenitees that people are looking for while waiting for service being completed. Greg is a professional car salesperson. He is not your typical high pressure car guy. He lets the product sell it self. He is very knowledgeable about the qualities and features of the product and is ready to answer any questions a customer might have. I have not heard him degrade competitor's products in his effort to sell a Lexus. Greg has also been very helpful and knowledgeable in the different purchase plans available. We selected a single payment lease plan. Our last transaction was completed by the internet and telephone. All the paper work was done in advance of delivery. Since we live 150 miles from the dealership, this is very important to us. On the delivery date Greg took extra time to explain all of the high tech features of our new vehicle and helped program a number of the features for us. Two days after taking delivery we left our home in Northern MN. for our home in FL. Everything went as expected with our new RX350. We will definetly consider other vehicle purchases from Lexus of Wayzata. Greg will be the salesperson that we consult with. More

I purchased my car via Tom Herman who noted that he would be there for me for questions, problems, and etc. as long as I owned my Lexus. I purchased my car in 2006...Tom has always been there for any questio be there for me for questions, problems, and etc. as long as I owned my Lexus. I purchased my car in 2006...Tom has always been there for any questions or concerns as of this writing which is very "atypical" these days relative to customer service..Tom has renewed my experience that great customer service still exists. Dave Carter More

Previously owned a 2002 RX300 and was looking for a new car. Looked at the RX350, BMW X5 and Mercedes GL. While the BMW and Mercedes are nice cars, I kept coming back to Lexus. Drove the GX460 and absol car. Looked at the RX350, BMW X5 and Mercedes GL. While the BMW and Mercedes are nice cars, I kept coming back to Lexus. Drove the GX460 and absolutely fell in love. It combined the Lexus luxury with the power of an X5. Lance could not have been more helpful in my car search. As a woman shopping for a car, Lance sold the car to me and not my husband which I appreciated. I wanted to get into a car and have someone show me every feature the car had to offer and he did exactly that. He knew my timeframe for purchasing a new car and followed up with me on my schedule, not his -- something no other dealership did. My overall experience at Wayzata Lexus has always been positive. The service group is awesome (Doug Evans is the best!) While I rated the 'price' as a four, it is Lexus and you have to expect to spend some money if you are buying a car there. After having my previous Lexus for nine years and loving every moment I had with it, choosing another Lexus seemed like a no brainer. Every time I get into my GX to drive it, I know I made the right choice and it was a decision I couldn't have made without Lance. Would I recommend this dealership and especially Lance....YES, YES, YES!!!!!!! More

Russell was teriffic to work with from the initial greeting right down to closing the sale and after sale follow up. I would not hesitate to buy another Lexus from him. greeting right down to closing the sale and after sale follow up. I would not hesitate to buy another Lexus from him. More

Leased several cars from Greg and every visit with him has been positive,friendly, knowledgeable and he makes his own deals without going to check with someone else. Service, tho expensive, has been a g has been positive,friendly, knowledgeable and he makes his own deals without going to check with someone else. Service, tho expensive, has been a good relationship over the years. More

I have worked with Greg for 14 year. He has been great to work with and very professional. The dealership is very nice and great to work with. to work with and very professional. The dealership is very nice and great to work with. More

My husband and I have purchased 9 Lexus vehicles at this dealership. We love our cars and the way we have always been treated when we purchase there. The follow up and service is exemplary. We couldn't a dealership. We love our cars and the way we have always been treated when we purchase there. The follow up and service is exemplary. We couldn't ask for me. This particular dealership has really made even the service experience enjoyable by providing a great waiting/work space. All the staff really make you welcome and you can see the pride they take in the dealership. Could not ask for more!!! :-) More