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Lexus of Wayzata

Wayzata, MN

4.8
2,185 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,185 reviews

December 16, 2023

Service was prompt and thorough. The work was completed ahead of schedule. Staff were professional and friendly. More

by Tgsmith11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaley
Dec 18, 2023 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2023

Awesome,caring,considerate,knowledgeable staff at every encounter. My second experience at Wayzata Lexus! They are the best More

by sandythomas44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2023 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2023

Unhappy with service today. Communication was poor and timeliness of information was poor. I expect when I have an appointment to be treated better. More

by ritamason21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delaney, chris
Dec 15, 2023 -

Lexus of Wayzata responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit. Please reach out us at (952) 476-6111 and we will work with you personally in rectifying the issues you experienced.

December 14, 2023

Service is always done on time and within the estimate I am provided. The waiting area is quite comfortable when I wait for my car. More

by lbwagner11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction, Please let us know if there is ever anything else we can assist you with.

December 13, 2023

Excellent service as always, fantastic staff. The technician did an outstanding job on my vehicle. Thank you! More

by devon4611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 13, 2023

Good a bit long to change a battery. 2 hour or more. Coffee was good More

by Rnash68049
Recommend Dealer
Yes
Employees Worked With
Donot remember
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

The team was welcoming and made the buying experience enjoyable. They took he time to answer all my questions. More

by Mr Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Lexus of Wayzata responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

So far so good. Not too familiar with them yet but the buying experience was good More

by Rex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 15, 2023 -

Lexus of Wayzata responded

Hi Rex, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

Always accommodating! Friendly! Knows how to fix what needs fixing! It’s a pleasure to bring the car in and know I’ve had great service! More

by armar06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Lexus of Wayzata responded

Hello, thanks for sharing your recent service experience with us, we hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

Dec 15, 2023 -

armar06 responded

We love our Lexus! And the knowledgeable folks who are so professional. Thank you.

December 12, 2023

Good work, officially done in pleasant surroundings. The people there are always very friendly and easy to deal with, and there is no pressure to perform unneeded services. More

by Barbfrank9101
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Dec 14, 2023 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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