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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,165 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,165 reviews

November 02, 2024

Nice and clean waiting lounge. My service advisor Jon J is patience and very helpful. More

by Kooslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jorgenson
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Nov 04, 2024 -

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

November 01, 2024

Helton was fantastic to work with. A perfect balance of meeting my wants and needs within my budget. No high-pressure sales pitch. I would definitely work with him again. I’m thrilled More

by Becky
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you, Becky! We hope we can continue to be of service to you down the road!

October 31, 2024

This dealership was amazing! My sales rep Helton Cerqueira was so kind and helpful when I was looking for a car. He was very personable and he made the process move so smoothly. More

by Fiona Wendling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Lexus of Wayzata responded

Hi Fiona, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. Thanks for the recommendation, and have an amazing day!

October 30, 2024

Very pleasant and professional to work with. Was quick to set things up for me. More

by lssk2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaley Bailey
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Nov 02, 2024 -

Lexus of Wayzata responded

Thank you, Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 24, 2024

This is my 2nd car through Helton. He is a true professional. I was passively looking for the right car, I unformed him on some of my must haves and periodically he would send me vehic More

by braedy.sandvig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in Finance
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Oct 26, 2024 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

Next level service in comparison to other dealerships I've worked with. Thank you very much! More

by paulcarlson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Lexus of Wayzata responded

Thank You Paul! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 21, 2024

Kind, friendly and honest people who are there to help you get the car you need. No pressure and didn’t feel like a typical car buying experience. More

by CC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ihad
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Oct 25, 2024 -

Lexus of Wayzata responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

The service department was a mess. People waiting in lines by their cars for a half an hour and no one there to help them. At this point I own four Lexus, but I will never buy anothe More

by Ketansey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby - she was a great help to me maneuvering around the situation
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Oct 13, 2024 -

Lexus of Wayzata responded

Good Morning Ketansey, I apologize for your recent experience with our dealership. I would like to hear from you about it. We never want to have a guest leave feeling the way you feel. Please provide me the best number to call, and I will gladly call. I hope to have the chance to discuss with you. Thank you, Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

October 06, 2024

This takes more effort ei wish. It’s a great dealership all the way around More

by dsomers123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Lexus of Wayzata responded

Thank you! Matthew Meyer General Manager Lexus of Wayzata 952-404-5103 Direct matthew.meyer@napleton.com www.lexusofwayzata.com

October 04, 2024

Dropped my vehicle off for a minor repair and received a loaner car which was great More

by Tracy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Koll
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Oct 06, 2024 -

Lexus of Wayzata responded

Thank you Tracy Matthew Meyer General Manager Lexus of Wayzata Matthew.Meyer@napleton.com 952-404-5103 www.lexusofWayzata.com

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