Lexus of Wayzata

I had a good car buying experience working with Russell. He provided the necessary information for me to make an informed choice and was very helpful guiding me through the whole process. He took time to a He provided the necessary information for me to make an informed choice and was very helpful guiding me through the whole process. He took time to anwser my questions and really built a relationship with me that has lasted since. I felt confident making my final decision to buy from him. I have since recommended him to friend and family. More

Very good service, professional, friendly, knowledgeable. Mike Gleason is gifted in his interactions with others. I wish I had had him on my sales force when I was in business. Mike Gleason is gifted in his interactions with others. I wish I had had him on my sales force when I was in business. More

Yes, I would recommend this dealership and have recommended this dealership to people. An acquaintance of mine owns a Mercedes and a Lexus and he said that when it comes to both brands' service de recommended this dealership to people. An acquaintance of mine owns a Mercedes and a Lexus and he said that when it comes to both brands' service departments and sales departments, Lexus wins hands down with their friendliness and professionalism. That was all I needed to know. I guess JD Power knows it, too. More

Stellar customer service, flexibility, environment, no pressure financing (other dealers are notorious for that, but not here) and friendly people who treat you with respect and care. love all the stuff pressure financing (other dealers are notorious for that, but not here) and friendly people who treat you with respect and care. love all the stuff that is included in the purchase of the car too in terms of maintenance and service. I always enjoy the waiting area and the wifi and snacks too. More

I am always treated like a VIP, particularly by the sales staff I work with(Tom Herman). He is friendly, familiar with what I like, who I am as a person, and he always provides me with assistance where I fe staff I work with(Tom Herman). He is friendly, familiar with what I like, who I am as a person, and he always provides me with assistance where I feel special consideration when working with him. I have been able to obtain vehicles over the years from Tom at a comfortable price. I have experiened Lexus of Wayzata to have excellent service while providing a comfortable stay considering all the amenities one might need. The environment is beautiful and the staff are excellent; it's always a pleasure to have Duane's expertise in the unfortunate event you have a service issue and your not quite sure what it is. You can trust that your vehicle will be attended to with quality and consideration. My experience with this dealership in general has been most amenable. It has been a pleasure over the years to not only drive a vehicle that presents with excellence but also purchase them at a dealership that provides an experience that matches that example. Thank you. Patina More

I visited Lexus Wayzata for service on my Lexus ES300 which has served me for many years. I loved that car but is was getting old. I spoke to Russell about possibly trading it in and upgrading. His com which has served me for many years. I loved that car but is was getting old. I spoke to Russell about possibly trading it in and upgrading. His committment to helping me choose the right car and his friendly attitude was amazing. Within hours I was driving home with a new car and I was thrilled. It was a great experience overall. All of the people who work there are knowledgable about Lexus and provide top notch customer service. This is the third car I have purchased from this dealership and will never go elsewhere! Thank you! More

This dealer made our purchase decision easy and enjoyable and did everything we requested and everything they promised. Mike Gleason has a professional attitude and understands the dealer/ customer relations and did everything we requested and everything they promised. Mike Gleason has a professional attitude and understands the dealer/ customer relationship. Thanks to all the people of Wayzata Lexus, good job, we will be back. More

We have purchased three cars thus far from this dealership which has been great. They were very helpful and got te exact car I was looking for. dealership which has been great. They were very helpful and got te exact car I was looking for. More

I had the best customer service experience at Lexus in Wayzata. My sales person Lance Oldre was able to search for my perfect vehicle. He was in my opinion the best sales person I have dealt with in a lo Wayzata. My sales person Lance Oldre was able to search for my perfect vehicle. He was in my opinion the best sales person I have dealt with in a long time. When it is time for a new vehicle I will definitely work with Lance at Lexus Wayzata. Thanks for everything ! More

I have purchased 2 used cars from Mike Gleason. Loved the cars, loved the service, and loved Mikes attention to detail. The showroom and shop are spotless, and the service dept is first rate. cars, loved the service, and loved Mikes attention to detail. The showroom and shop are spotless, and the service dept is first rate. More