Lexus of Wayzata

I owned a Lexus GX470 for six years and had really great luck with it.Unfortunately, I made a bad decision to switch to an Audi Q7. What a mistake that was! Audi service was horrible at best. Two months aft luck with it.Unfortunately, I made a bad decision to switch to an Audi Q7. What a mistake that was! Audi service was horrible at best. Two months after I purchased the Audi I went to Russell and he worked with me to get me back into a 2011 Lexus GX460. He is extremely professional and knowledgable, I will recommend him and Lexus of Wayzata to everyone I know. I will never stray from Lexus again! More

I have been a Lexus owner for 6 years now and each time have visited this dealership...the customer service has been exceptional. Everyone at Lexus of Wayzata...makes it a point to be sure you feel welcom have visited this dealership...the customer service has been exceptional. Everyone at Lexus of Wayzata...makes it a point to be sure you feel welcomed as soon as you step through the door of the dealership. I was really impressed when I came for a oil change, and simply because there was a minor recall on the vehicle, which they of took Care right away...they also topped off my gas tank just there was a recall on the vehicle. I told all my friends about this And they could not believe it. I can honestly say my recent car purchase was the best experience yet with Lexus. I was fortunate to have two Sales Executive Working with me. Both Greg and Jim were extremely professional in making sure I was able to purchase the right Lexus For me. I appreciate their honest and integrity, and would highly them to anyone looking for a Lexus This dealership demonstrates excellent customer service in it's truest form... Thanks Lexus of Wayzata for making a difference! Kj More

Mr Bloomer was very professional and helpful. He updated me frequently on the arrival status of the vehicle Mr Patrick Bernklan, the salesman,. He was polite and friendly. He answered our questions and was me frequently on the arrival status of the vehicle Mr Patrick Bernklan, the salesman,. He was polite and friendly. He answered our questions and was very patient. He knew the Lexus product very well. Mr Houghland, the finance manager was nice. The was no pressure to buy anything extra. Although, we are interested in the extended warranty, we will shop around for a better price We are very impressed with the dealership staff Everyone we came in contact with was respectful and professional They elevate customer service to a higher level I highly recommend this dealership to anyone that values customer service. More

Jon was very up front with us on pricing and extras. He was excellent in showing us how things worked in the car and made us feel very comfortable. Jon showed us around the dealership including the servic was excellent in showing us how things worked in the car and made us feel very comfortable. Jon showed us around the dealership including the service area and personnel on our little tour. We were impressed on how personnel appeared to get along well and work as a team. Jon also made sure if we had any questions at any time, after we left the dealership, not to hesitate to give him a call. More

We couldn't be more pleased with our new car. Greg was very helpful during the process and the dealership worked with us to fulfill our automotive needs. very helpful during the process and the dealership worked with us to fulfill our automotive needs. More

Jon was a great help to my husband and I,while we were making our decision to purchase our Lexus RX350. He was very patient with us, and offered us the best deal. Of all the dealerships we have been to, b making our decision to purchase our Lexus RX350. He was very patient with us, and offered us the best deal. Of all the dealerships we have been to, by far Jon is the only sales person who has exhibited a good business acumen. More

Jim Kirchner worked hard for my business and made sure it was fair for both parties. I also appreciated their work after the sale when there was a service issue. I was impressed in how it was handled. was fair for both parties. I also appreciated their work after the sale when there was a service issue. I was impressed in how it was handled. More

I have had my oil changed at this location twice this year and I love it! They are at a perfect location and the service is outstanding. The waiting area is very comfortable and time always seems to go b year and I love it! They are at a perfect location and the service is outstanding. The waiting area is very comfortable and time always seems to go by so fast. I love the little bottle of water and mint they placed in my car after the oil change and the car wash made my day! I can't wait to go back! More

I went into Lexus thinking there was no way I would be able to afford such a nice luxury vehicle. I was driving my 2nd Jeep Wrangler and had been driving a Wrangler for the past 12 years. Jim Kirchner c able to afford such a nice luxury vehicle. I was driving my 2nd Jeep Wrangler and had been driving a Wrangler for the past 12 years. Jim Kirchner came out and right away put me at ease. He was never pushy like some sales reps can be. I asked a few questions and he answered honestly. After talking with him for a bit, I gave him the price I was willing to spend and he said that he thought, with my trade-in he could get me into a 08 Lexus IS250. I test drove one and fell in love. We went inside and right away I noticed what a beautiful dealership it was. Especially the customer lounge area~ It's like a spa! :) We talked numbers and I found out that I could get exactly what I wanted! Jim was very patient and friendly, answering every question that I had. I was very pleased and will remain a loyal Lexus customer in the future! Thanks Jim for all your help! I LOVE my Lexus!! More

This was our first LEXUS purchase. We have friends that own the GX470 and love it, so we thought we would check it out. Not only did the car fit our needs, but the dealership was wonderful to work with. own the GX470 and love it, so we thought we would check it out. Not only did the car fit our needs, but the dealership was wonderful to work with. It is a good feel when you are buying a car and dealing with them. We feel certain that they will meet our needs if we have issues or show up again in 3 years to purchase our next vechicle. We love our LEXUS and I would encourage others to go see them. More