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Lexus of Wayzata

Wayzata, MN

4.8
2,195 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,195 reviews

March 13, 2015

New ES bought from Gerald Franti I first met Gerald when my father returned from Europe and needed a new car. He bought a ct200h and is loving it. So when I was in the market again More

by HappyCust1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Guettler
Mar 16, 2015 -

Lexus of Wayzata responded

Thank you and congratulations on your purchase! We are so very pleased that Gerald could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Warm regards, Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

February 11, 2015

GX 460 This was my first new Lexus after owning new Mercedes, Porsche, Volvo and many others. My experience with my salesperson Jake Blomquist was fantastic. More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2015 -

Lexus of Wayzata responded

Thanks for the recommendation and the kind words about our team Casey! We appreciate your feedback and are happy to hear that Jake and Boris were able to meet your needs. Congratulations on your new Lexus! If you have any questions or concerns, please do not hesitate to come see us. Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

December 28, 2014

Second Verhicle from Lexus & Gerald This was my second new vehicle experience with Gerald, and as before he is a pro - informative, professional, friendly, responsive, not pushy - the co More

by Danno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christopher Broin, Brian Itman
Dec 29, 2014 -

Lexus of Wayzata responded

Danno, all of us at Lexus of Wayzata congratulate you on your second vehicle and appreciate the opportunity you presented to earn your business! Gerald is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Kind regards, Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

December 15, 2014

The pursuit of perfection I recently moved to the area and was looking for a dealership to service my GS350. For my first service I went to a local Toyota dealer, since it was More

by jruplinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cantolla
Dec 15, 2014 -

Lexus of Wayzata responded

We love hearing from our customer so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Lexus of Wayzata was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

November 26, 2014

Excellent car buying experience! My husband and I contacted Lexus of Wayzata when we became interested in purchasing a Lexus RX350. We visited with Gerald over the phone and he did a More

by tammy.nelsonmathews
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Itman
Nov 30, 2014 -

Lexus of Wayzata responded

Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Gerald was painless and so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

November 13, 2014

Communication, Helpful and Appropriate Follow Up Worked with Vick Singh and he was far and above the best of several sales employees I have worked with at different dealerships over the last few mont More

by JSGFK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vick Singh
Nov 14, 2014 -

Lexus of Wayzata responded

Thank you so much for the wonderful review of your experience at Lexus of Wayzata. Vick is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

November 11, 2014

No pressure and very accomodating We quickly requested a vehicle to be transferred to Mike's dealership and he was able to accommodate. We ended up buying a different SUV and Mike eve More

by WZTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gleason
Nov 12, 2014 -

Lexus of Wayzata responded

Thanks for your kind words! We appreciate Mike as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and we look forward to working with you again in the future! Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

November 07, 2014

Customer Service means everything! I appreciate good follow-up and customer service which was extended when we went in to the dealership for a personal visit and met Vick Singh in Sales More

by mvago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vick Singh - Sales, Mike Dalton, Vick Singh
Nov 10, 2014 -

Lexus of Wayzata responded

Thank you for your kind words about your experiences with us and for taking the time to write this review! We appreciate your feedback and are happy to hear that Vick and Mike provided you with the kind of stellar customer service our guests have come to expect from Lexus of Wayzata. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best, Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

November 01, 2014

Very positive experience Worked with Gerald, who helped us find the right car for our family. He was very professional, knowledge-filled, and energetic. We enjoyed our stress- More

by MNfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Itman
Nov 03, 2014 -

Lexus of Wayzata responded

Thanks for having the time to write your feedback about our dealership! We’re glad Gerald was very professional, knowledge-filled and energetic during your visit with us. Thanks also for the recommendation and hope this pressure-free experience has earned your repeat business! Come again! Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

September 23, 2014

First experience with Lexus Gerald Franti did a great job of walking me through the process of obtaining my new vehicle. My overall experience with Lexus of Wayzata was great. More

by kathylindemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Dalton
Sep 24, 2014 -

Lexus of Wayzata responded

It is wonderful to hear that Gerald was able to provide you with a great experience! We really appreciate this feedback and we will share it with him. Thank you and if you have any questions, please feel free to contact us. Rich Barfknecht | eCommerce Manager | 952-697-2300 | rbarfknecht@lexusofwayzata.com

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