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Lexus of Wayzata

Wayzata, MN

4.8
2,183 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,183 reviews

January 11, 2024

Rick was very helpful and understanding. I'll definitely work with him again. I will go back to get my car serviced again. More

by ckandakai21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 13, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

January 09, 2024

We worked with Joe Nathanson in the purchase of our car. We can't say enough good things about him! He was very competent, answered any and all questions immediately, took care of any problems that arose More

by peace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Lexus of Wayzata responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wayzata so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

January 09, 2024

We recently purchased a new Lexus TX350 Luxury at Lexus of Wayzata. We worked with Bailey Gibbs who was absolutely fantastic with every part of the process. Bailey thoroughly answered every question and ke More

by RichF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Gibbs
Jan 11, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found Bailey to be so informative and helpful. Thanks for the recommendation, and have an amazing day!

January 09, 2024

Took vehicle in for routine maintenance. This trip should have been tire rotation. Was told I needed Fuel Induction Service. Dealership stated “no history of it being done”. We had purchased More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Stack
Jan 12, 2024 -

Lexus of Wayzata responded

Hi Walter, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

January 08, 2024

Lexus of Wayzata always does an amazing job. There was an issue with a filter and they refunded me the cost. Great service! More

by john.rossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Cramer
Jan 11, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

January 06, 2024

Always give superior service. Again, over and above attention to the customer. Thanks to Tom Bennett, Steve, and Dylan . My 288,000 mile s vehicle is still running! More

by Steve.kellogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in Service and Dylan in Service
Jan 07, 2024 -

Lexus of Wayzata responded

Hi Steve, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2024

Friendly and helpful service people. Car was ready when promised. Vehicle was clean when returned. More

by al.lineberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 01, 2024

Had great service once again. Nick kept me informed and answered all my questions. Everyone was very friendly. More

by bridget113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jan 02, 2024 -

Lexus of Wayzata responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2023

Ted, I believe, in body repair did an excellent job. Very personable, spoke to me both before and after the repair and also repaired another dent I didn’t even know I had. Went above and beyond. More

by meghaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted in body repair
Jan 02, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2023

Cham was wonderful and our experience couldn’t have been better. She’s very knowledgeable. More

by boucherstephanierae
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cham
Dec 30, 2023 -

Lexus of Wayzata responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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