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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,182 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,182 reviews

February 24, 2024

Excellent service overall. Tom was very friendly and professional. Service time was reasonable. Recommend without any reservations. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2024

The young lady who greeted me at Lexus, Gabriella, made my experience great. She explained everything, told me what I needed to have done and a time-frame when I should have other items looked at. I have n More

by sniederluecke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
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Feb 22, 2024 -

Lexus of Wayzata responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. We look forward to your next visit! Take care!

February 22, 2024

Great service department! Bob Madson is always very knowledgeable and helpful service writer! I have been a 25 year customer. More

by Jim Reichert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Madson
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Feb 25, 2024 -

Lexus of Wayzata responded

Hi Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 21, 2024

The dealership is professional, clean, full of excellent amenities and overall easy to work with. More

by brianpprice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2024 -

Lexus of Wayzata responded

Hi, we are so happy to read such a great review about Lexus of Wayzata! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2024

Haven’t brought here for many years but always professional and satisfaction focused to me More

by Nordquistdale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Hajt
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Feb 24, 2024 -

Lexus of Wayzata responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 16, 2024

I highly recommend Lexus of Wayzata! From start to finish it was an outstanding experience. I have no doubt I’ll be satisfied with the service after the sale. Was really impressed wit More

by VegEater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick in Finance and Wyatt in Technology.
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Feb 21, 2024 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

February 14, 2024

Great experience picking up our new Lexus NX 350h. Easy, fast, painless, and efficient process More

by Joe McGinnis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Lexus of Wayzata responded

Hi Joe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 14, 2024

We worked with Bob. He was very knowledgeable and answered all our questions. He allowed us time to think about the deal and read over all the information. We are so to More

by roger4421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larkin Lang
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Feb 17, 2024 -

Lexus of Wayzata responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 11, 2024

While for a few years the service was not what it used to be there has been improvement More

by kbostero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Sando
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Feb 12, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

February 09, 2024

I had a great experience having my car serviced today. Thank you very much for your help. More

by LHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Stack
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Feb 12, 2024 -

Lexus of Wayzata responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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