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Lexus of Wayzata

Wayzata, MN

4.8
2,147 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,147 reviews

October 19, 2018

Great Experience Cal Ryan was a great sales person. Calm, attentive and knowledgeable. I liked having Eric spend time with me showing me all the ins & outs of the RX More

by JAKSON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann, Doug Evans, Jim Guettler
Nov 21, 2018 -

Lexus of Wayzata responded

Jakson, thank you for leaving us feedback about your most recent visit! We understand a new vehicle can be intimidating to learn so we're happy to show you all of the latest technology and tricks. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 19, 2018

Quick and go the point No BS on the trade in. They worked with price points. Did a great job of providing details of any additions I wanted to Add. More

by BRADCHILLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Jim Guettler, Brett Geving
Nov 21, 2018 -

Lexus of Wayzata responded

Brad, thank you for letting us know about your experience with Lexus of Wayzata! Our team strives to put your needs first and aims to be straightforward with you right away. We want to ensure you love your vehicle so we're happy to give you any additional information you're looking for. If there's anything else we can do for you, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 19, 2018

Great Experience! This is our second vehicle from Lexus Wayzata. Everyone was very friendly and knowledgeable from sales to financing. They answered question straight f More

by SPMKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Barfknecht, Greg Ziton, Eric Baumann, Jim Guettler, Michael Peters, Yolanda Lawhorn
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for your 5 star rating and great review! We are so thrilled to hear you had a great experience with our team. We aim to honestly answer any questions you may have so you can feel confident with your new vehicle when you leave. We appreciate your repeat business and hope to see you again soon! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 19, 2018

As always, terrific! Lexus of Wayzata was prompt and helpful. They have a can do attitude. They work with you, not against you. They are always positive. The showroom is More

by JOMDRISCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure which Chris helped set up my car, but he was sooo patient! Very much appreciated., Chris Bloomer, Chris Doyle, Scott Houghland
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for your 5 star rating! Our customers' needs always come first so we're happy to work with you, rather than against you. Your satisfaction is highly important to us. We appreciate your business, and we hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 19, 2018

Jon riches is the man. Wonderful, no pressure sales. I got the car I wanted, at a price I was comfortable with. I can’t say enough about my experience at Lexus. Very happ More

by VBREMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Baumann
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your experience at Lexus of Wayzata! Our team strives to provide an excellent experience for all of our customers. We'd never pressure you into a decision you aren't fully comfortable with. We're glad you enjoyed the time you spent at our dealership, and we hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 18, 2018

Great experience with Jonathan Riches Great experience, largely due to John Riches, who not only sold us the vehicle, but also advocated for us throughout the process. He was exceptiona More

by MICHAELROSENBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pelant, Brian Itman
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for letting us know about your great experience at our dealership! Our team strives to provide an excellent experience by learning what you're looking for and taking as much time as needed to help you find the perfect vehicle. We'd never push you into a decision you didn't feel comfortable about. If there's anything else we can do for you, please let us know! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 17, 2018

Good to be back! It's been 15+ years since my last Lexus and a few things were constant. 1) Greg Ziton was still there and did an excellent job helping us narrow down More

by K8THARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Barfknecht, Greg Ziton
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for leaving us your feedback. Our team strives to provide a consistently exceptional experience for all of our guests, which we have strived towards since opening our doors. We're so glad you were able to work with Greg again to find the perfect vehicle. We appreciate your business and hope to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 17, 2018

Fair at best The salesman lied about some of the details of the car. MAYBE he was mis informed. Also received 2 dead keys HOUR LONG DRIVE ONE WAY. Received 2 new b More

by GOCHILI
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not meet any of these people, Jim Guettler
October 16, 2018

Jamie is the best! No pressure from our sales person. He talked about the cars and didn't ask those invasive personal questions too many sales people ask as if they want More

by PAULA.ANN.ANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Shapiro, Jim Guettler, Ali Alvi
Nov 21, 2018 -

Lexus of Wayzata responded

Paula, thank you for letting us know about your experience! We are so glad to hear you had a great experience with Jamie. Our team understands purchasing a vehicle can be intimidating so we aim to keep the entire process as easy and straightforward as possible. We highly appreciate your repeat business, and we can't wait to see you again in the future! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

October 16, 2018

It was great! I was to get all the required information and test-drive the car very quickly. Eric and Michael was very helpful. Also Becky helped me to fill in all More

by rzaharenkov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shteyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Grotte, Eric Heimsness
Nov 21, 2018 -

Lexus of Wayzata responded

Thank you for leaving us 5 stars and a thoughtful review! We're so glad to hear you fully enjoyed your experience. Our team understands how exciting it can be to purchase a new vehicle so we aim to get you through the paperwork as quickly as possible so you can enjoy your new Lexus quicker. If there's anything else we can assist with, please reach out! Sincerely, Mike Dalton | General Sales Manager | 952-404-5103

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