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Lexus of Wayzata
Wayzata, MN
2,182 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,182 reviews
March 09, 2024
It has lost its luxury brand feel. The addition of a 3% up charge for use a credit card for service is cheesy. If you can’t find a way to build in the alleged credit card charges into The addition of a 3% up charge for use a credit card for service is cheesy. If you can’t find a way to build in the alleged credit card charges into a $250 oil change, shame on you! I don’t often travel with check blanks and I don’t often carry that amount of cash. To face the up charge is something I might expect from Sam and Ella’s, mom and pop, not at the Lexus dealer. Like, what happened to free coffee? The atmosphere at this dealer has changed in the past several years and not for the better. That fact is reinforced by the number of long time employees gone and replaced with brand new. It’s sad to see. More
by Kfatglover
Employees Worked With
Young service person, very new employee, forgot his name but he was nice in every way
March 07, 2024
Rick, the service advisor @ Wayzata Lexus was great. He helped me resolve an ongoing issue and he was great about keeping me in the loop on what was going on. Highly recommended! He helped me resolve an ongoing issue and he was great about keeping me in the loop on what was going on. Highly recommended! More
by thumbed.vault-0i
Employees Worked With
Rick (Service Advisor)
March 03, 2024
Great experience, the staff was friendly and worked well with me and my schedule, highly recommend. with me and my schedule, highly recommend. More
by Brianna
March 01, 2024
What a wonderful experience in the search for a new vehicle. We felt no pressure and would highly recommend to anyone to visit and decide for themselves. Incredible customer service from beginning to vehicle. We felt no pressure and would highly recommend to anyone to visit and decide for themselves. Incredible customer service from beginning to end. Thank you to all. More
by Rick Encinas
Employees Worked With
February 27, 2024
The service department very nice and helpful he explained everything going on with my car no pressure 😊 everything going on with my car no pressure 😊 More
by darrellpratt13
Employees Worked With
February 26, 2024
Dealership offers great service. People are friendly and very professional. The waiting areas are comfortable with refreshments. I will get all my service needs at Lexus of Wayzata. People are friendly and very professional. The waiting areas are comfortable with refreshments. I will get all my service needs at Lexus of Wayzata. More
by dklemmensen
Employees Worked With
Nicole Boodhoo
February 26, 2024
This dealership is a very nice and big facility. Easy to access and everything is so cleaned. Easy to access and everything is so cleaned. More
by Duongto201982
Employees Worked With
February 24, 2024
Tom Bennett did a great job servicing my GX. Great communication and took great care of me. Thank you Tom and Lexus of Wayzata! Great communication and took great care of me. Thank you Tom and Lexus of Wayzata! More
by b_grotte
Employees Worked With
