Lexus of Wayzata

Customer Satisfaction Chris helped me with a small issue as though it was a a big problem. He listened and problem solved. He increases the Lexus culture of happy car dri Chris helped me with a small issue as though it was a a big problem. He listened and problem solved. He increases the Lexus culture of happy car drivers. Thank you, Chris. More

customer service The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and imma The customer service is excellent and efficient.I would recommend Gerald and dealership.Great selection of vehicles.The facility is well kept and immaculate, wonderful lounge area. More

Near perfect experience with once-in-a-lifetime purchase Let me first of all say that I don't write many reviews, but I actually volunteered to do one because I've been so please with my experience before, d Let me first of all say that I don't write many reviews, but I actually volunteered to do one because I've been so please with my experience before, during, and after my purchase. I was in the market for a very specific used luxury vehicle that led me on a nationwide search. I contacted Lexus of Wayzata, living in North Carolina, because they had the one vehicle that checked all of my requirements in almost the entire country (a 2014 Porsche Panamera Turbo, with specific featured options and equipment). I was put in touch with Dana, who got lots of preliminary information to me that one would seek, especially with a high performance luxury vehicle like this one. He and the dealership had gone out of their way to assure that the vehicle was in proper condition to sell, including paying the local Porsche dealership for a service (not cheap on these cars) and a pre-purchase inspection. I trusted them enough to go through with the purchase remotely so that i didn't have to spend ~$1000 to go see the car I knew I wanted anyway. I bought the car (at a fantastic price), they assisted me with arrangements for shipping, and it was delivered the same week that the purchase was completed. I have had it a few weeks now (loving every second behind the wheel or staring at it), and have brought it to my local Porsche dealership to ensure that everything looks good on it (which it does). I may not every have the chance to do business with them again, but I would not hesitate to do so again if I could, and I would highly recommend. All of this sounds cliche and corny, but it's 100% true. More

Superb Inventory and Service The dealership in Wayzata has an outstanding inventory and sales staff who can find whatever car you want. They are not high press and seek to underst The dealership in Wayzata has an outstanding inventory and sales staff who can find whatever car you want. They are not high press and seek to understand what you want. Joe Nathanson was extremely helpful to us. Ask for Joe - he will help you get a great car or SUV! More

New lease...Great experience I was in the market for a new car and shopped around with multiple dealerships. Zach at Wayzata was amazing to work with. He is patient and well educa I was in the market for a new car and shopped around with multiple dealerships. Zach at Wayzata was amazing to work with. He is patient and well educated about all models. I would definitely recommend my friends and family to work with Zach. Tech setup was thorough and insightful and I haven’t seen a better finance team in the industry. I never felt rushed by anyone even after the dealership was closed. Thank you everyone at Lexus of Wayzata More

Felt very valued as a customer From the test drive to the paper signing, the whole process was pleasant. Very nice people and very nice dealership amenities. I especially liked them From the test drive to the paper signing, the whole process was pleasant. Very nice people and very nice dealership amenities. I especially liked them getting the app registered and up and running. I would recommend this dealership and my salesperson. More

First Class Personnel were all professional and approachable. I hadn’t purchased a vehicle in 17 years and was dreading the experience. All for nought; Joe was l Personnel were all professional and approachable. I hadn’t purchased a vehicle in 17 years and was dreading the experience. All for nought; Joe was lots of fun! Also - the Lexus of Wayzata team has been just as attentive post-purchase. More

Lexus 350 purchased We really enjoyed working with Maria. She was so helpful and professional. We would definitely recommend her to friends who are buying a car. She a We really enjoyed working with Maria. She was so helpful and professional. We would definitely recommend her to friends who are buying a car. She answered all our questions. We were so happy to have Maria help us purchase our new Lexus RX 350. We love the car! More

So satisfied We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our f We have always been so satisfied with the sales and service reps. at the Wayzata Lexus dealership. This is our four Lexus - three RXs - and now our first NX. Gerald was wonderful to work with again and Christopher, the tech guy, and Becky S. who did our closing and all the necessary paperwork, were so thorough in their explanations and patient with us when we had to plead ignorance. Thanks once again for such a pleasant buying experience. More

Fantastic Customer Experience! Lexus of Wayzata is a fantastic dealership! Their sales staff is incredibly knowledgeable and bends over backwards to create a superior customer exper Lexus of Wayzata is a fantastic dealership! Their sales staff is incredibly knowledgeable and bends over backwards to create a superior customer experience. They were patient with all of my questions and ensured I was getting everything I needed to be ecstatic with my new purchase. On top of that, they were incredibly responsive to a chip in my new car’s paint after a rock hit it on the way home from the dealer. Talk about stepping up! I’d recommend them to anyone and plan to be a repeat customer. Thanks Joe, Jim, Sergio and Christopher! You all rock! More