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Lexus of Wayzata

Wayzata, MN

4.8
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,227 reviews

September 18, 2019

Outstanding customer !!!!! This was our first experience buying a Lexus and customer service was simply Outstanding. Gerald catered to our every need. No stone was left over tur More

by rwill324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Franti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Lexus of Wayzata responded

Thank you for this glowing review! We are so pleased to hear you had a wonderful experience with Gerald and your first Lexus buying experience. Welcome to the family! If there is anything you need, please don't hesitate to reach out! Sincerely, Your Lexus of Wayzata Team

September 18, 2019

So thorough, professional & kind. The checkin process was quick. My loaner car was perfect and my tutorial on different electronics was great. I am VERY happy with Lexus of Wayzata! More

by Lexus3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Lexus of Wayzata responded

We are so grateful for this wonderful review of your service visit! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

September 18, 2019

Excellant Outstanding in all respects. Everyone I encountered was extremely polite and customer service oriented, and the sales and technology education proces More

by PTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ziton, Maverick Schultz
Sep 19, 2019 -

Lexus of Wayzata responded

We are so thankful to be described as "outstanding in all respects"! Thank you so much for your kind words for our staff and dealership. If there is anything you need, please feel free to reach out. We hope to serve you again soon. Sincerely, Your Lexus of Wayzata Team

September 16, 2019

Awesome Experience!!! This has been an awesome car buying experience (RX450H) from beginning to end. The entire team from sales (Joe & Ben tag teaming) to finance (John) an More

by Proud Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Meyer, Maverick Schultz, John Cadle
Sep 19, 2019 -

Lexus of Wayzata responded

We are thrilled to hear your car buying experience was awesome! Our entire staff benefits from hearing feedback like this, so it is greatly appreciative. If there is ever anything we can do for you, please don't hesitate to reach out! Sincerely, Your Lexus of Wayzata Team

September 13, 2019

Best Experience! I don't want to buy a car from anyone other than Lexus of Wayzata! I am a repeat customer and will continue to be because of the top notch service an More

by Laosman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cal Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle
Sep 13, 2019 -

Lexus of Wayzata responded

Thank you so much for taking the time to craft this wonderful review for our dealership, Chris and Cal! We truly appreciate the impact it makes for our team. We are also so pleased to hear we were able to find the perfect vehicle that fit all your needs! We love paying attention to the details for each and every customer. Thank you for your business and we look forward to serving you again soon. Sincerely, Your Lexus of Wayzata Team

September 13, 2019

Wonderful experience! I had a truly wonderful experience with the sales consultant Christian, finance manager Sergio and a tech guru, Maverick. I enjoyed the retention and More

by Lara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Nicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Pena, Maverick Schultz
Sep 25, 2019 -

Lexus of Wayzata responded

Hi Lara, thank you for taking the time to give us this wonderful review for our staff and dealership! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

September 12, 2019

Great experience throughout the car lifecycle Everyone is very professional and friendly. They care about customer service. From purchainsg a new car to getting services to turning in a lease; t More

by F.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton, Mark Pelant, Doug Evans, Tri Bui
Sep 13, 2019 -

Lexus of Wayzata responded

Thank you for taking the time to write this positive review for our entire dealership! And you're right, we love customer service and the opportunity to grow and improve. Thanks for your business and we look forward to serving you again in the future. Sincerely, Your Lexus of Wayzata Team

September 12, 2019

Excellent service! I had Kaan and he was very helpful in helping me choose from a variety of vehicles that I wanted based on my budget and lifestyle to even the color of More

by Micky S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaan Akman
Sep 13, 2019 -

Lexus of Wayzata responded

Hi Micky, we are very pleased to hear you had a great experience with our sales department! We love helping our customers during each stage of the vehicle buying process and offering as much information and resources as you wish. Enjoy the new car, and we look forward to seeing you again soon. Sincerely, Your Lexus of Wayzata Team

September 12, 2019

Professional Service Advisor Doug Evans is best Svc. Advisor I have ever had in over 55 years of car ownership. He is major reason my next vehicle will be from Lexus of Wayzata! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dalton, Doug Evans, Jim Guettler
Sep 13, 2019 -

Lexus of Wayzata responded

Lee, thank you so much for giving this glowing review for Doug and our dealership! We truly appreciate your positive feedback and the impact it makes for our team. Thank you for your loyalty, and we look forward to serving you again. Sincerely, Your Lexus of Wayzata Team

September 09, 2019

Passenger airbag recall replaced promptly Lexus was very prompt and courteous in scheduling the appointment for the airbag replacement and designated the specific part with my name on it to a More

by Gabe M
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Sep 11, 2019 -

Lexus of Wayzata responded

HI Gabe, thank you so much for taking the time to give us this review! We know recall appointments can be an inconvenience, so we are glad to hear your were taken care of! Let us know if there is anything else we can do for you. Sincerely, Your Lexus of Wayzata Team

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