Lexus of Wayzata

Jake was great to work with. No pressure, tons of knowledge. Very friendly, solid guy, He didn't leave us waiting. Here and there, like a lot of dealerships. We were short on time, so he had Eric do knowledge. Very friendly, solid guy, He didn't leave us waiting. Here and there, like a lot of dealerships. We were short on time, so he had Eric do a quick go through on the car. Eric was great also. They both said we could schedule another go through when we had more time. Best car buying experience we've had to date. Really like the nice waiting area and outdoor fire pit. Thank you, Tom and Amy Bissell More

Joe Nathanson was great to work with! He clearly explained everything. From difference in vehicles, features and benefits, leasing options versus buying. Great dealership. Great car! explained everything. From difference in vehicles, features and benefits, leasing options versus buying. Great dealership. Great car! More

Lexus of Wayzata - A Five Star Experience Lesson Learned! 6 months ago I sold my Lexus RX350 F-Sport and purchased a Mercedes Benz GLE350. Within a few days, I knew something was not a fit, Lesson Learned! 6 months ago I sold my Lexus RX350 F-Sport and purchased a Mercedes Benz GLE350. Within a few days, I knew something was not a fit, from the way it handled to technology issues. I was going see if I could adjust to the new car, then I remembered Ignacio at Lexus of Wayzata, which I drive by every day. I would think about was how professional, knowledgeable and courteous he was when I purchased from him in the past. After a few short months of settling for what I was driving, I reached out to Ignacio and within a few days I was back to being a proud Lexus owner. Sales staff makes or breaks a business and Ignacio is the primary reason I circled back to Lexus! Lexus drivers have something in common, it is just SMART to own a Lexus and be part of a community of customer service driven people with the clients best interest in mind. More

Professional buying experience and thoughtful service Courteous and candid discussion over vehicle features, pros and cons. "No pressure" buying experience and very forthcoming answering questions. Easy t Courteous and candid discussion over vehicle features, pros and cons. "No pressure" buying experience and very forthcoming answering questions. Easy test drive process and quick with paperwork. More

Great personalized service! I like the report that is generated when in for service. Spacious waiting room with a fireplace, newspaper and coffees to choose from. generated when in for service. Spacious waiting room with a fireplace, newspaper and coffees to choose from. More

Lexus of Wayzata Listens The Lexus Family welcomes you and attends to you personally. Buying a new car from you is a very relaxed and simple process. From the front desk to s The Lexus Family welcomes you and attends to you personally. Buying a new car from you is a very relaxed and simple process. From the front desk to servicing to check out, I have found consistent willingness to help, focused on my convenience. Lexus of Wayzata people are as passionate about customer assistance as they are about their cars! More

Amazing staff and deal My cousin and I have been looking at new cars for me to purchase, we went to the Lexus dealership during a rather cold and unpleasant day to examine a My cousin and I have been looking at new cars for me to purchase, we went to the Lexus dealership during a rather cold and unpleasant day to examine and test drive UX 250h. We were assigned the sales Consultant Kaan Akman. He was very friendly and kind, when test driving the vehicle he was very informative about all aspects of the car. We were considering ordering a new lexus when he showed us a new model on lot that was perfect. Ended up purchasing the vehicle as the negotiated price could not be argued with. I am extremely pleased with everything from the interaction with the staff to new Ux 250h I am now driving. 10/10 will go again. More

Visit to Lexus of Wayzata Lexus of Wayzata helped us choose the tight vehicle for our needs. All of our questions were answered fully and there was not one hint of pressure. Lexus of Wayzata helped us choose the tight vehicle for our needs. All of our questions were answered fully and there was not one hint of pressure. More

It’s the little things Mike took time to meet with me at the end of his day. He had to leave but took time to make sure I was comfortable with tea, biscuits and research mat Mike took time to meet with me at the end of his day. He had to leave but took time to make sure I was comfortable with tea, biscuits and research materials that he printed for me on cars in my price range. I needed to pay cash for a used car this time after 72 months of leasing. He paid careful attention to those details that mattered to me. Some people overlook the small deals. Mike didn’t. I pick up my used car on Friday. It’s a perfect fit for me now. When I upgrade, I will look for Mike at Wayzata Lexus. More

poor experience Typically experience is great. This experience was poor at best. I received the exception report all green. Drive away and the check air indicator Typically experience is great. This experience was poor at best. I received the exception report all green. Drive away and the check air indicator is on. Drive back they check air and tell me I will need to come back. Sensor issue. Have little confidence in the all green report they missed the simply one. Must be a change in management. More