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Lexus of Wayzata
Wayzata, MN
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,227 reviews
December 22, 2019
Purchase new car Purchased new car December 20, 2020. Will take me a long time to know how to use all the electronic features on this car. Need a longer time for exp Purchased new car December 20, 2020. Will take me a long time to know how to use all the electronic features on this car. Need a longer time for explanation of all the features. More
by blohse
December 21, 2019
Wayzata Lexus IS best service anywhere anytime. I’ve had four cars over 15 years and all employees are awesome and friendly every time there four cars over 15 years and all employees are awesome and friendly every time there More
by J.sundell
December 20, 2019
Jamie and Becky were extremely helpful! My experience with Lexus of Wayzata from start to finish was superb. They assisted in finding the exact vehicle that I was seeking.. Every person inv My experience with Lexus of Wayzata from start to finish was superb. They assisted in finding the exact vehicle that I was seeking.. Every person involved was very helpful. It was very clear that their purpose was to provide a great experience and the find the right vehicle and they did! GLC More
by gary
December 20, 2019
Purchased new GX The people at Lexus of Wayzata were great. Very helpful and friendly. Got the new GX that I wanted and guided me through the process. Thanks Bob, The people at Lexus of Wayzata were great. Very helpful and friendly. Got the new GX that I wanted and guided me through the process. Thanks Bob, Ben and Sergio. More
by Patrick
December 19, 2019
End of year email for service specials are pointless.. End of year email offers for service specials are pointless..... Rec'd email at 830am regarding end of year service specials that're good until Dec 3 End of year email offers for service specials are pointless..... Rec'd email at 830am regarding end of year service specials that're good until Dec 31, 2019.............. As of 831am, next available service time slot is Jan 2, 2020. Pointless click-bait email. More
by muellerwalker
Employees Worked With
December 18, 2019
Val is the best salesman I have worked with in my life. One always feels special with Val. Lexus of Wayzata is a special dealership with many special staff. One always feels special with Val. Lexus of Wayzata is a special dealership with many special staff. More
by Mnfpjimroh
December 15, 2019
LEXUS of Wayzata is about 15 miles from my home. It’s the closest for us to get service on our LEXUS cars. The service Dept is efficient. Appointments and promises are kept. closest for us to get service on our LEXUS cars. The service Dept is efficient. Appointments and promises are kept. More
by jvanhouten01
Employees Worked With
Michael Peters
December 15, 2019
Mike Gleason has been the best person ever to help me for the last 20 years. I would not see anyone else, he gives me great advice and is definitely on my side. the last 20 years. I would not see anyone else, he gives me great advice and is definitely on my side. More
by Plwex55
Employees Worked With
Mike Gleason, Chris Doyle
December 15, 2019
Purchased new RX350 This is our 5th Lexus purchased at Lexus of Wayzata. Our previous sales person retired. This time we worked with Bob Horwitz. We looooooved Bob! He wa This is our 5th Lexus purchased at Lexus of Wayzata. Our previous sales person retired. This time we worked with Bob Horwitz. We looooooved Bob! He was easy-going, good sense of humor, great customer service...and just a good guy. He even took care of me on his day off, answering emails, text and phone calls! Would definitely work with Bob again. More
by bncohen1
December 13, 2019
Excellent job! I received outstanding service. The service team went above normal with this service. The review was thorough and identified a developing problem that was fixed right away. Great job service team went above normal with this service. The review was thorough and identified a developing problem that was fixed right away. Great job! I am so happy. More
by Janice
