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Lexus of Wayzata
Wayzata, MN
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,227 reviews
January 28, 2020
Great friendly service. I have purchased several cars from them because it is so painless to get the cars serviced. Other dealerships have been frustrating and inconvenient from them because it is so painless to get the cars serviced. Other dealerships have been frustrating and inconvenient More
by shazzam45
Employees Worked With
Timm Bastyr, Doug Evans
January 24, 2020
first bad experience at this dealership Recently p;purchased my leased car/ The accountant missed our first two appointments. He set them.After discussing the financing arrangements on the p Recently p;purchased my leased car/ The accountant missed our first two appointments. He set them.After discussing the financing arrangements on the phone, that we both agreed to, at the closing they were totally different that agreed upon. The sales rep Val Utterman was good to work with. Not a good way to be treated. More
by Stukath
January 23, 2020
Awesome service with great attention to detail. Mike is very attentive and keeps me updated on the progress , he makes sure it is convenient for the customer very attentive and keeps me updated on the progress , he makes sure it is convenient for the customer More
by jschutte99
Employees Worked With
Michael Peters
January 21, 2020
This dealership is welcoming and very accommodating. I was not sure of protocols as I scheduled my first service visit. Nothing could have been easier. There were plenty of appointment options including o was not sure of protocols as I scheduled my first service visit. Nothing could have been easier. There were plenty of appointment options including on a Saturday which I selected. I arrived early and consequently my service work was finished early. I really appreciated that. More
by Tberglund
Employees Worked With
Chris Doyle
January 15, 2020
Courteous, pleasant and efficient experience. They take their time to answer and take care of your questions. Wonderful surroundings and efficient, intelligent people hired to make your experience They take their time to answer and take care of your questions. Wonderful surroundings and efficient, intelligent people hired to make your experience satisfactory. The old saying is you get what you pay for is true here... Lexus cars are a luxury dependable vehicle that you can drive proudly for a long time. I know, I’m still driving proudly my 2007 ES 350... Love this car! More
by Satisfied customer
Employees Worked With
Other Employees :
Lindsey Conley.......Aaron Johnson , Chris Doyle
January 10, 2020
4th Lexus for wife Service and sales people were exceptional and very tolerant of multiple change of schedule prior to closure on a NX300. Car, dealership, and employees Service and sales people were exceptional and very tolerant of multiple change of schedule prior to closure on a NX300. Car, dealership, and employees hit the bullseye! More
by richard.anton007
Employees Worked With
John Cadle, Denise Quillen
January 10, 2020
Karan Akman was my excellent salesperson Karan did everything he could to make my long distance purchase smooth. There were difficulties with my flight and the dealership worked with me even Karan did everything he could to make my long distance purchase smooth. There were difficulties with my flight and the dealership worked with me even though it was certainly an inconvenience to them. I was asking for exceptional service and not one of the team made me feel rushed or uneasy with what I needed. I would highly recommend this dealership! More
by Nancyjbloomfield
Employees Worked With
Kaan Akman
January 09, 2020
Thank you for your very fast and courteous service, and the extended amenities. Mr Joe Lushine was very courteous and professional. I would give him a greater than 5 star rating, as well as the vehicle ser the extended amenities. Mr Joe Lushine was very courteous and professional. I would give him a greater than 5 star rating, as well as the vehicle service More
by Mryan849
Employees Worked With
Joe Lushine
January 04, 2020
Lexus did a good job of selling me the car. I was a bit slow deciding and thought the staff had patience with the decision. slow deciding and thought the staff had patience with the decision. More
by maryarossell
Employees Worked With
January 04, 2020
Lexus always lives up to its high level of quality customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience w customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience with every visit. More
by No Nickname Required
