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Lexus of Wayzata
Wayzata, MN
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,227 reviews
March 11, 2020
They always do a great job On timeInformative They are They always do a great job On time Informative They are always friendly and courteous Car was cleaned And the estimate was right on as promis They always do a great job On time Informative They are always friendly and courteous Car was cleaned And the estimate was right on as promised More
by Steve
March 09, 2020
Excellent advice and service. Doug is a gem, Really good value for money. We’re long-time customers and will remain so. Thanks to the whole team! good value for money. We’re long-time customers and will remain so. Thanks to the whole team! More
by amoore5303
Employees Worked With
Doug Evans
March 07, 2020
Excellent service,very efficient. Always have pleasurable service. Meets my expectations,very satisfied with overall visit to Lexus of Wayzata. Thank you for this opportunity for me to leave a review 🤪 service. Meets my expectations,very satisfied with overall visit to Lexus of Wayzata. Thank you for this opportunity for me to leave a review 🤪 More
by ische_k
Employees Worked With
March 07, 2020
I had a deal working with the dealership and approved credit- which I had to notify them I still had not had anyone share the terms with me. It was known that within 3 hours time I was placing a deposit credit- which I had to notify them I still had not had anyone share the terms with me. It was known that within 3 hours time I was placing a deposit on the vehicle and was was only waiting until I was off work. They sold it from under me. My son was heartbroken. They are about $$ not the customer experience. More
by Mdrc76
March 03, 2020
Bob was very knowledgeable and spent a lot of time answering all of our questions until we were satisfied and comfortable in making our decision. answering all of our questions until we were satisfied and comfortable in making our decision. More
by NAlam
Employees Worked With
February 29, 2020
If there was a 6th star I would definitely give this dealership one. Also I would give Mr Sergio Pena as well. This man was extremely professional from the moment I met him. He guided me on all the the dealership one. Also I would give Mr Sergio Pena as well. This man was extremely professional from the moment I met him. He guided me on all the the options that would most fit my criteria. Also he was very honest & not trying to upsell me on any policies. I would definitely recommend working with Sergio. He is kind, honest & very knowledgeable! More
by Mike
Employees Worked With
Sergio Pena
February 28, 2020
Excellent and professional service from all staff. Andy Diestel was awesome with making sure everything was up to date on car and working properly. Great!! Diestel was awesome with making sure everything was up to date on car and working properly. Great!! More
by Betsi
Employees Worked With
Danny Hoang, Tim Ha
February 28, 2020
Great experience- no pressure- very thorough. Enjoyable experience. Bob made things easy so when I arrived to pick up my car I had short tutorial and away I went! experience. Bob made things easy so when I arrived to pick up my car I had short tutorial and away I went! More
by sspalding
Employees Worked With
February 23, 2020
Our experience with Kevin in service was wonderful! Our RX350 is in tip top shape and cleaned up as well. He communicated with us throughout the process, accommodated our needs, and was congenial througho RX350 is in tip top shape and cleaned up as well. He communicated with us throughout the process, accommodated our needs, and was congenial throughout. Highly recommend! More
by Juliemreilly
Employees Worked With
Kevin
February 22, 2020
Very professional. Easy to work with. Took excellent Very professional. Easy to work with. Took excellent care of us. My husband did all the preliminary work and liked how it was all laid out for us. Very professional. Easy to work with. Took excellent care of us. My husband did all the preliminary work and liked how it was all laid out for us. More
by garybarbeilefson
