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Lexus of Wayzata

Wayzata, MN

4.8
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,227 reviews

April 15, 2020

Professional And Personal Service 5 stars for Bill Janssen!! He answered all my questions No pressure what-so-ever. I would certainly recommend him for future purchases. The car More

by sjenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaan Akman
Apr 15, 2020 -

Lexus of Wayzata responded

Hi, it is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Wayzata Team

April 15, 2020

Great service, friendly and on time. Lexus service dept. is knowledgeable and easy to work with. Reasonable prices and outstanding customer service. Highly recommended the Wayzata location. More

by Laurel
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Shapiro
April 14, 2020

Great team to work with ... The Wayzata team Ensured all the issues were addressed quickly and brought solutions to the table that solved the problem . More

by jgimmie
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Doyle, Sergio Pena
Apr 15, 2020 -

Lexus of Wayzata responded

Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

April 11, 2020

Excellent customer service From my sales rep of more than 20 years, to the service team, to the finance team, and all the way up to Mr. Katz, I highly recommend Lexus of Wayzata More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Garrigos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Katz, Timm Bastyr
Apr 15, 2020 -

Lexus of Wayzata responded

Thanks for the review! We love ensuring our customers are well equipped with all the information they need to make the vehicle decisions that are right for them. Sincerely, Your Lexus of Wayzata Team

April 09, 2020

Lexus of Wayzata did all they could do and got me approved for the car I wanted! When certain banks refuse credit to me they reached deep down and found the Toyota company to give me the opportunity More

by Jonricoepp48
Recommend Dealer
Yes
Employees Worked With
Christian Nicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aron he helped ?? seal the deal Him and John Cadell, John Cadle
Apr 15, 2020 -

Lexus of Wayzata responded

Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Wayzata Team

April 09, 2020

Top notch service by great staff. They are taking extra precautionary measures to ensure clients & staff are safe & comfortable. Thank you for 10+ years of great service. More

by ADiethelm
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Lexus of Wayzata responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

April 08, 2020

Recall Campaign turned safety issue! I had originally planned to take my Lexus IS 300 into Lexus of Wayzata to deal with a recall campaign. On arrival, I was met by Tri Bui and advised hi More

by P. McKinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Apr 15, 2020 -

Lexus of Wayzata responded

Thank you so much! We greatly appreciate you taking the time to give our dealership five-stars. Take care, and we look forward to serving you again soon. Sincerely, Your Lexus of Wayzata Team

April 07, 2020

Fantastic service by Tri!!! He made sure I was informed all the way thru my appointment and was very knowledgeable! It’s nice to be able to trust the people you're working with! Great job Tri and LEXUS of More

by Kurt Peterson
Recommend Dealer
Yes
Employees Worked With
Tri Bui
Apr 15, 2020 -

Lexus of Wayzata responded

Kurt, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care! Sincerely, Your Lexus of Wayzata Team

April 04, 2020

A great experience. Bob did an excellent job helping us select our new Lexus and really stepped up to work with Lexus and our previously leased Toyota when we needed an extra few days for new vehicle to ar More

by markfelts
Recommend Dealer
Yes
Employees Worked With
Bob Horwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Lexus of Wayzata responded

Mark, thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

April 02, 2020

Tim was our salesperson and he’s super helpful, knowledgeable, friendly and great to work with. We love our new Lexus! It’s our first time with a Lexus dealer and we are very happy. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Sergio Pena, Tim Ha
Apr 03, 2020 -

Lexus of Wayzata responded

Sarah, thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Wayzata Team

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