Lexus of Wayzata

We worked with Russell and had an exceptional experience from start to finish. Highly recommend & will be back when we are ready for an upgrade! from start to finish. Highly recommend & will be back when we are ready for an upgrade! More

Great experience I purchased a 2018 LC500 sight unseen as I live in California. Dealing with Cal and Sergio was very easy. Cal sent me a video of the car, helped with I purchased a 2018 LC500 sight unseen as I live in California. Dealing with Cal and Sergio was very easy. Cal sent me a video of the car, helped with shipping and followed up all along the process. The car arrived and was exactly as described. I was very happy with my experience. More

I had myCar picked up and returned to my house as I had my Car picked up and returned to my house as planned. No surprises. Car came back washed. Which was well worth the time it took. I had my Car picked up and returned to my house as planned. No surprises. Car came back washed. Which was well worth the time it took. More

Thank you LEXUS OF WAYZATA and TIM HA for a wonderful car buying experience. I will recommend this place to everyone I know! ☺️— at Lexus of Wayzata. buying experience. I will recommend this place to everyone I know! ☺️— at Lexus of Wayzata. More

Service department was easy and pleasant experience from the moment I arrived to my departure. All members of your team greeted with a smile. Thank you! the moment I arrived to my departure. All members of your team greeted with a smile. Thank you! More

Easy process in leasing the car. Very customer oriented. The salesman, Jamie made it a very easy, pleasant, stressless experience in leasing a car. The gentleman who delivered the c Very customer oriented. The salesman, Jamie made it a very easy, pleasant, stressless experience in leasing a car. The gentleman who delivered the car to us due to the virus was very pleasant to work with. More

Took awhile but now pleased with the outcome. I made an appointment to have a flat tire fixed. I spent about two hours at the dealership. They could not find any leaks so the tire was removed and I made an appointment to have a flat tire fixed. I spent about two hours at the dealership. They could not find any leaks so the tire was removed and seal bead, replaced TPMS fit kit. I drove home and found the tire flat again the next morning. Car was towed back to Lexus, waited more than five hours then called them. Doug said they did find a very small hole when they put the tire in a water tank. They did a patch repair but we agreed leaving the car overnight would verify it was fixed. Glad to say that worked. I really appreciate that the repair and tow were complimentary. More

Absolutely outstanding service, professionalism and customer communication. Tri Bui was great to work with, replied to every single email, phone call, answered all my questions. customer communication. Tri Bui was great to work with, replied to every single email, phone call, answered all my questions. More

Chris, the service employee, who assisted me. Was very thorough, courteous, wore a mask which I greatly appreciated and was a true professional. The service work was accomplished quickly. Terrific dealers thorough, courteous, wore a mask which I greatly appreciated and was a true professional. The service work was accomplished quickly. Terrific dealership. More

I was concerned by the lack of mask wearing by employees and customers. I stood outside to avoid contamination for 1-1/2 hours on a rainy day I’ve been coming to this location for 3 years getting my S and customers. I stood outside to avoid contamination for 1-1/2 hours on a rainy day I’ve been coming to this location for 3 years getting my SUV serviced and the customer service has been inconsistent. Excellent to poor More