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Lexus of Wayzata
Wayzata, MN
2,227 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,227 reviews
June 17, 2020
Noise with newer car, wasn’t sure if there was any issue. Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. A Service advisor and mechanic were nice, but could have been much simpler to just have someone listed quick and say - that’s. _____ and drive off. Appointment making was less than stellar - as they said I needed an appointment. At end - was no problem and they didn’t charge, so was good. More
by abrgrsn
Employees Worked With
Chris Doyle
June 17, 2020
A big thank you to Greg Loop! He is the finest salesman I've worked with over my many vehicle purchases. When we're looking for another Lexus we will call you first. I've worked with over my many vehicle purchases. When we're looking for another Lexus we will call you first. More
by Mike
Employees Worked With
Greg Loop
June 13, 2020
From start to finish I had great service. Celeste was especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwor especially helpful and accommodating. She is friendly and personable. She was so kind to offer me something to drink while she completed the paperwork. More
by sgabbert@mchsi.com
June 10, 2020
I am so happy to had Danna Poppen as a sale man. He helped me to make car nice and clean like new, and bring it home. He is very nice, very helpful, very friendly! helped me to make car nice and clean like new, and bring it home. He is very nice, very helpful, very friendly! More
by igor
Employees Worked With
Dana Poppen
June 10, 2020
Perfect experience, great communication Tri made the extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. extra effort to ensure I understood the service that was being performed. Everyone was super nice and very helpful. More
by deanmartel
Employees Worked With
Tri Bui
June 06, 2020
The service consultants overall are great and friendly. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good. My service advisor did great. The only concern is that I observed other dealer's staff are walking around w/o masks inside. Not good. More
by BikerTech
Employees Worked With
Chris Doyle, Doug Evans
June 05, 2020
Mike Peters is always GREAT to deal with at Lexus of Wayzata Service group. Always right on time and explains everything for we understand clearly. Wayzata Service group. Always right on time and explains everything for we understand clearly. More
by Jonh
Employees Worked With
Michael Peters
June 05, 2020
Great service, great staff. I have purchased 2 Lexus here and serviced 3 others. Superior Service and great sales staff. Especially Greg Loop. I would deal with anyone else in I have purchased 2 Lexus here and serviced 3 others. Superior Service and great sales staff. Especially Greg Loop. I would deal with anyone else in Sales, and Chris Doyle in Service. More
by BROTHEO
Employees Worked With
Greg Loop, Chris Doyle
June 02, 2020
Great dealership My experience at Lexus of Wayzata was quick and easy. No pressure and very friendly This is the third auto I have purchased from them. My experience at Lexus of Wayzata was quick and easy. No pressure and very friendly This is the third auto I have purchased from them. More
by etlarson
June 02, 2020
Classy place. Nice lounge. We felt comfortable. We enjoyed our salesman John MacEachern. He was fun and we had a mutual friend. We had a long wait for the finance guy because it was the end of the mon enjoyed our salesman John MacEachern. He was fun and we had a mutual friend. We had a long wait for the finance guy because it was the end of the month. That would be our only complaint. They cleaned up the vehicle very nicely. We were happy with everything and love the vehicle More
by Sirlad63
