Lexus of Wayzata

Amazing Service I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. I came in with a noise issue with my 2016 ES350 and Curt took great care of me. Found the problem right away and got me back on the rode quickly. More

Ignacio provides Exceptional Customer Service! I inquired about a pre-owned Honda CR-V on your website. I had the pleasure of being contacted by Ignacio Garrigos. I told him that I would be sendi I inquired about a pre-owned Honda CR-V on your website. I had the pleasure of being contacted by Ignacio Garrigos. I told him that I would be sending my daughter in to test drive and he let me know that she should make an appointment. She did and when another family arrived to view the same vehicle he immediately contacted my daughter to let her know in case she wanted to cancel her appointment. She decided to go anyway, but by the time she arrived the vehicle was sold. Ignacio immediately emailed me to apologize for any inconvenience and let me know he would keep his eye out for similar vehicle and let me know if one came in. His communication with my daughter and I was so refreshing and I feel displays exceptional customer service. He was so apologetic that my daughter may have been inconvenienced when the vehicle she was looking at had been sold. What a wonderful salesperson you have in Ignacio. While we didn't have the pleasure of making him a sale, it was a wonderful experience! More

Great Experience Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I cam Jon Mac was great at taking the time to find the exact car I wanted and was able to communicate with my brother to make a deal within my budget. I came in with an 2001 RX 300 and left in a Lexus NX 200T AWD and I love it. Thank you Jon and Lexus of Wayzata! I Love my new Lexus! More

Great Car Buying Experience Probably the best car buying experience. Joe Nathanson was knowledgeable and respectfully persistent throughout the process. Joe made all the differ Probably the best car buying experience. Joe Nathanson was knowledgeable and respectfully persistent throughout the process. Joe made all the difference in the world. I will happily recommend Joe to anyone looking for a new or used car. More

Exceptional Service and Responsiveness John MacEachern recently helped me purchase a 2017 Lexus RX350 to replace my 2012 ES350. He not only took the time to talk to me about the different b John MacEachern recently helped me purchase a 2017 Lexus RX350 to replace my 2012 ES350. He not only took the time to talk to me about the different benefits/drawbacks of each Lexus model, but John was always available via phone and email to answer any questions I had. It was also a pleasant buying experience as he is a very personable guy and fun to be around. Thanks for helping me, John. Loving the new car! More

I have been a long time customer of LOW, it’s wonderful place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awes place, the service department ( Tom B.) has always been extremely helpful to our 3 Lexus vehicles running in perfect condition. Also, Cal R. Is awesome in sales dep, I will only buy cars from him !!!! 07 GX470 09 GX470 13 ES350 More

I have been a customer of Lexus of Wayzata as long as I can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informe can remember. I specifically ask for Tom Bennett every time my car needs service. I know he will make sure the job is done right. He keeps me informed on service I need and my warranty. He offers me a loaner car. He is professional, reliable, and More

Bob Horwitz was fantastic I purchased the vehicle soley based on my experience with Bob Horwitz. I had interactions with others that were not the best. Bob's integrity and hon I purchased the vehicle soley based on my experience with Bob Horwitz. I had interactions with others that were not the best. Bob's integrity and honesty closed the deal for me. More

I bought a new ES 350. Bob Horowitz was very great. He was available every time I needed him and solved each problem as it came up. At the end when I changed colors on him Bob Horowitz was very great. He was available every time I needed him and solved each problem as it came up. At the end when I changed colors on him and we had to start over finding a car, he never batted an eye. I have recommended him to friends. More

Great New Car Buying Experience Bob was very helpful and was very available to me during the buying experience. He allowed me to air my concerns and he made the experience almost en Bob was very helpful and was very available to me during the buying experience. He allowed me to air my concerns and he made the experience almost enjoyable. I would recommend Bob to anyone interested in buying a Lexus. More