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Lexus of Wayzata

Wayzata, MN

4.8
2,190 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,190 reviews

January 21, 2025

Laid back and easy to work with. No pressure sales and great customer service upon purchase and delivery. Helton was great to work with! More

by jsness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lexus of Wayzata responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2025

I looked for a used Lexus at many dealerships, and Lexus of Wayzata was the most caring about finding me the right car. I always felt that my business mattered even though I wasn't interested in their more More

by Beth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Nicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Lexus of Wayzata responded

Hi Beth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2025

Absolutely great experience with the dealership and Helton. I purchased a used Toyota Land Cruiser site unseen and had it shipped. I would normally not do that but I had a lot of confidence in the inte More

by tak217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

I worked with Celeste on my 2016 Lexus RX 350. Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank More

by Troy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of Wayzata responded

Hi Troy, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2025

Unfriendly service advisors. The wait to be checked in is as long as the wait for service! More

by iriesun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Val Udermann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Horwitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Lexus of Wayzata responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Lexus of Wayzata. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (952) 476-6111.

January 01, 2025

I can’t say a bad word about the dealership or Helton or Christian. These two gentlemen did all they could to speed up the process. They knew I had a 3 1/2 hour drive ahead of me. Very professional both men More

by Gvtopping
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CHRISTAIN that had Eldon assist
Jan 03, 2025 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

December 30, 2024

Great experience! Helton and John Mac from the sales team were great to work with. No pressure during the process. Always kind and professional. Wyatt from the tech te More

by jennayoungdvm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt
Jan 01, 2025 -

Lexus of Wayzata responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

December 27, 2024

Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! More

by williamrichards2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
Dec 29, 2024 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Phenomenal service as always! Tom Bennett and his team always provides timely and great service. More

by markfsteen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

We deeply appreciate Helton's exceptional service. His expertise ensured we received exactly what we needed, providing clear explanations throughout the process. His guidance was instrumental in my s More

by Kouleeyang5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Lexus of Wayzata responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

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