Lexus of Wayzata

Superb customer service with the usual cordial, welcoming and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discu and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discuss with you what needs to be done for your vehicle during the visit in detail and the estimated cost. No pressure at all. The service assistant will keep you informed about the work and time. Clean lounge, plentiful snacks, water, tea, coffee etc with a workstation available to catch up with some work.Lexus of Wayzata, Minnesota is the place to have your vehicle serviced. I have never been disappointed. More

Very fast service and very thorough. Explained everything that was done and what was needed. Explained everything that was done and what was needed. More

Searched over a year for the right certified used Lexus. We were so happy to finally find our unicorn at Lexus of Wayzata. John and his team made everything really easy. Wonderful team to work with. We were so happy to finally find our unicorn at Lexus of Wayzata. John and his team made everything really easy. Wonderful team to work with. More

Laid back and easy to work with. No pressure sales and great customer service upon purchase and delivery. Helton was great to work with! No pressure sales and great customer service upon purchase and delivery. Helton was great to work with! More

I looked for a used Lexus at many dealerships, and Lexus of Wayzata was the most caring about finding me the right car. I always felt that my business mattered even though I wasn't interested in their more of Wayzata was the most caring about finding me the right car. I always felt that my business mattered even though I wasn't interested in their more expensive models. Their prices were the best in the area as well. Thank you, Jon and Christian! I LOVE my new car!! I will definitely send people your way! More

Absolutely great experience with the dealership and Helton. I purchased a used Toyota Land Cruiser site unseen and had it shipped. I would normally not do that but I had a lot of confidence in the inte Helton. I purchased a used Toyota Land Cruiser site unseen and had it shipped. I would normally not do that but I had a lot of confidence in the integrity of everyone involved that they were accurately representing the vehicle. They just went above and beyond. Took videos of the interior, exterior, tinted the windows with little notice and the vehicle showed up today and it’s great - it’s exactly what we wanted. Hats off to these folks. We will purchase here again even though we are not local. Very well done, thank you for the effort - it's much appreciated! More

I worked with Celeste on my 2016 Lexus RX 350. Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank you again. Troy More

Unfriendly service advisors. The wait to be checked in is as long as the wait for service! The wait to be checked in is as long as the wait for service! More

I can’t say a bad word about the dealership or Helton or Christian. These two gentlemen did all they could to speed up the process. They knew I had a 3 1/2 hour drive ahead of me. Very professional both men Christian. These two gentlemen did all they could to speed up the process. They knew I had a 3 1/2 hour drive ahead of me. Very professional both men. I had a great experience knowing it was the last day of the year and probably the busiest day of the year. These two gentlemen and the dealership should be commanded for the work they did under a lot of pressure. If only we could cut all the paperwork. I felt as though I was buying a new home with all the paperwork. Think of how many more customers they could accommodate if it weren’t for the hour of paperwork on one individual. These men and the dealership are worthy of 5 out of 5 stars. I would be remiss if I didn’t mention the tech that navigated my new vehicle ‘s interior and exterior. I am sorry I can’t recall his name, but he was very knowledgeable, and that was a great help because there were many new features that were different from my trade in. In all a very good experience. I would definitely recommend. More

Great experience! Helton and John Mac from the sales team were great to work with. No pressure during the process. Always kind and professional. Wyatt from the tech te Helton and John Mac from the sales team were great to work with. No pressure during the process. Always kind and professional. Wyatt from the tech team was super helpful when we picked up the car. Will be back! More