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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,200 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,200 reviews

March 05, 2025

I brought my car in for service, and the dealer damaged my center console trim in the process. When I pointed it out, both the service advisor and the manager claimed it was already like that and refused t More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Mar 09, 2025 -

Lexus of Wayzata responded

Hi Pavel, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (952) 476-6111 at your earliest convenience to discuss how we can turn this experience into a positive one.

March 02, 2025

Fantastic service and great salesperson and service advisor. Great vehicle! My 4th Lexus. Thank you! More

by Brazil66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Lexus of Wayzata responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Emilee was incredible to work with and just appreciate her and the service team so much! Thank you! More

by pshaffermelody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emille
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Mar 02, 2025 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

February 28, 2025

Dewu in Service did a great job helping us work through an issue with our ES350. He went above and beyond. More

by johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewu
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Mar 03, 2025 -

Lexus of Wayzata responded

Hi Johnston, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

Very Helpful and has great stories. Helton knows what he is talking about and will provide you the best customer experience. More

by pabloperez7319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helton Cerqueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Siegel
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Feb 27, 2025 -

Lexus of Wayzata responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

I appreciate the thorough service to ensure the service life of our vehicle. Even better, the service was easy to arrange and accommodated my schedule. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lexus of Wayzata responded

Hi Jim, we're glad to hear that everything was completed to your satisfaction, Jim! Please let us know if there is ever anything else we can assist you with.

February 20, 2025

Britanni provided excellent support as a service advisor, and the dealership has a very nice lounge with good amenities to keep customers comfortable while waiting. More

by Naveen Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanni Gomez, Franklin Nier
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Feb 23, 2025 -

Lexus of Wayzata responded

Hi Naveen, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2025

Superb customer service with the usual cordial, welcoming and helpful spirit from the moment one enters the service department. Once you are checked in you are taken to your service assistant who will discu More

by DUNNA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Feb 04, 2025 -

Lexus of Wayzata responded

We're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

January 30, 2025

Very fast service and very thorough. Explained everything that was done and what was needed. More

by Brucelori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Stack
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Feb 03, 2025 -

Lexus of Wayzata responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

January 29, 2025

Searched over a year for the right certified used Lexus. We were so happy to finally find our unicorn at Lexus of Wayzata. John and his team made everything really easy. Wonderful team to work with. More

by bonnie.radintz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Lexus of Wayzata responded

Hi, we're happy you found our staff John to be so supportive during your experience here at Lexus of Wayzata. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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