Lexus of Wayzata

Laid back and easy to work with. No pressure sales and great customer service upon purchase and delivery. Helton was great to work with! No pressure sales and great customer service upon purchase and delivery. Helton was great to work with! More

Absolutely great experience with the dealership and Helton. I purchased a used Toyota Land Cruiser site unseen and had it shipped. I would normally not do that but I had a lot of confidence in the inte Helton. I purchased a used Toyota Land Cruiser site unseen and had it shipped. I would normally not do that but I had a lot of confidence in the integrity of everyone involved that they were accurately representing the vehicle. They just went above and beyond. Took videos of the interior, exterior, tinted the windows with little notice and the vehicle showed up today and it’s great - it’s exactly what we wanted. Hats off to these folks. We will purchase here again even though we are not local. Very well done, thank you for the effort - it's much appreciated! More

I worked with Celeste on my 2016 Lexus RX 350. Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank Celeste is super friendly, an excellent communicator, and very thorough. I really appreciated her and the customer service she provided me. Thank you again. Troy More

Unfriendly service advisors. The wait to be checked in is as long as the wait for service! The wait to be checked in is as long as the wait for service! More

I can’t say a bad word about the dealership or Helton or Christian. These two gentlemen did all they could to speed up the process. They knew I had a 3 1/2 hour drive ahead of me. Very professional both men Christian. These two gentlemen did all they could to speed up the process. They knew I had a 3 1/2 hour drive ahead of me. Very professional both men. I had a great experience knowing it was the last day of the year and probably the busiest day of the year. These two gentlemen and the dealership should be commanded for the work they did under a lot of pressure. If only we could cut all the paperwork. I felt as though I was buying a new home with all the paperwork. Think of how many more customers they could accommodate if it weren’t for the hour of paperwork on one individual. These men and the dealership are worthy of 5 out of 5 stars. I would be remiss if I didn’t mention the tech that navigated my new vehicle ‘s interior and exterior. I am sorry I can’t recall his name, but he was very knowledgeable, and that was a great help because there were many new features that were different from my trade in. In all a very good experience. I would definitely recommend. More

Great experience! Helton and John Mac from the sales team were great to work with. No pressure during the process. Always kind and professional. Wyatt from the tech te Helton and John Mac from the sales team were great to work with. No pressure during the process. Always kind and professional. Wyatt from the tech team was super helpful when we picked up the car. Will be back! More

Excellent service as always! Appreciate the updates and communication during the service visit. Thanks again! Appreciate the updates and communication during the service visit. Thanks again! More

Phenomenal service as always! Tom Bennett and his team always provides timely and great service. Tom Bennett and his team always provides timely and great service. More

We deeply appreciate Helton's exceptional service. His expertise ensured we received exactly what we needed, providing clear explanations throughout the process. His guidance was instrumental in my s His expertise ensured we received exactly what we needed, providing clear explanations throughout the process. His guidance was instrumental in my son's first car purchase, making it a memorable birthday and Christmas gift. Helton's honesty, positive attitude, and supportive nature are truly commendable. My son expresses his sincere gratitude for Helton's assistance. We highly recommend Helton's services and encourage anyone seeking a vehicle to contact him; he's the best in the business. Thank you again for everything; my son received a wonderful gift. More