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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,232 reviews

May 06, 2025

Service advisor and service tech were helpful and courteous. Excellent customer service was displayed here. More

by dunnyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Lexus of Wayzata responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2025

I had an exceptional experience with Lexus of Wayzata, and I want to give special recognition to John MacEachern for going above and beyond. From the moment we started the purchase process, John was incre More

by Shauna Severson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John MacEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Lexus of Wayzata responded

Hi Shauna, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 05, 2025

Matt at the bargain lot was amazing! Made buying an oldie but a goodie for my teenager so easy. I recommend and would definitely return for future purchases. More

by M.meghan.mcguire
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Stanek
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May 09, 2025 -

Lexus of Wayzata responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Wayzata. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2025

The dealer is a very nice place and every one was pleasant to work with. More

by Tammy N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Burks
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May 03, 2025 -

Lexus of Wayzata responded

Hello Tammy, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

May 01, 2025

Jonathan did an excellent job on my purchase. This is the 2nd vehicle I’ve purchased through him and will definitely request him again. More

by Ljg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Riches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025 -

Lexus of Wayzata responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Lexus of Wayzata. Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Great job in sales, left with a car satisfied! Troy did a great job at helping us out with any questions More

by Chloe P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy McKinney
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Apr 28, 2025 -

Lexus of Wayzata responded

Hi Chloe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 24, 2025

Great staff kept me updated on all work. Very nice experience. Kailey was particularly good to work with More

by beefy.lucky3k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey Bailey
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Apr 28, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

Rick was very helpful and friendly and assisted with the return of my Lexus. Repair was done very professionally and quickly. More

by Xcarsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 28, 2025 -

Lexus of Wayzata responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2025

Service advisor was very helpful and knowledgeable, work was completed in a timely manner, and recommended service at the next visit was clearly explained. More

by lucyann1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jergenson
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Apr 23, 2025 -

Lexus of Wayzata responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

We like our Lexus but the service department is pretty bad, they are difficult to deal with and have the attitude that the customer knows least. Once the warranty expires we will definitely go elsewhere. More

by Spmartin52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittani Gomez
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Apr 23, 2025 -

Lexus of Wayzata responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (952) 476-6111 so we can make your experience a positive one.

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