Lexus of Watertown - Service Center

Service Since this is my first time experience with this dealers I would rate as is. I would rather get more experience than these before decide to rate bette Since this is my first time experience with this dealers I would rate as is. I would rather get more experience than these before decide to rate better or worse than this later. More

Betty "A Satisfied Customer" I have had my IS250 for seven years and have my car serviced only at Watertown Lexus... I have been taken care of by both Amanda Carr & Nick D'Agost I have had my IS250 for seven years and have my car serviced only at Watertown Lexus... I have been taken care of by both Amanda Carr & Nick D'Agostino and have always been treated with respect, efficiently and knowledgeable explanations ... Management must be very proud to have both employees representing their product ... More

Chad Tinti $ Kelly Ford was AWESOME!!! Brought in my 2012 VW Jetta GLI for service at lexus of watertown and had the best service experience from Chad Tinti & Kelly Ford. They gave me the b Brought in my 2012 VW Jetta GLI for service at lexus of watertown and had the best service experience from Chad Tinti & Kelly Ford. They gave me the best service I ever received. More

RX 350 30,000 MILES MAINTENANCE My overall experience at Lexus of Watertown has always been fast and easy . I have purchase all three vehicles through Arman M. he is a great listene My overall experience at Lexus of Watertown has always been fast and easy . I have purchase all three vehicles through Arman M. he is a great listener and aim to make his customers happy and leave satisfy. Amada will always make sure things are running smooth and answer any questions I have without a problem. My most recent experience was about a week ago which I was glad the coupons/specials that were emailed to me were honored! Amanda's team was very helpful and responsive. I will continue to recommend family and friends! More

Lexus service is excellent I have driven Lexus for years because of the excellent service, availability of loaners if needed, and the pleasant waiting area if I decide to wait. I have driven Lexus for years because of the excellent service, availability of loaners if needed, and the pleasant waiting area if I decide to wait. -- Oh - and , of course, the car is great. A pleasure to drive. My grandchildren far prefer my cars to their parents' SUVs. More

Four new tires put on I had 4 new tires recommended as a special from Lexus Watertown, I was offered a 30 day guarantee. So far I am totally satisfied. I did not know the b I had 4 new tires recommended as a special from Lexus Watertown, I was offered a 30 day guarantee. So far I am totally satisfied. I did not know the brand of these tires but they seem to save me a considerable amount of money compared to the Michelin. More

Great Service! Maria Laskaris took care of my slow leak tire and had my NX200t washed in rapid time. Thank you Maria for your excellent service! took care of my slow leak tire and had my NX200t washed in rapid time. Thank you Maria for your excellent service! More

A very professional service experience I have always found Lexus of Watertown service to be very high-quality. I appreciate that the service reps are straightforward, thorough and courteous I have always found Lexus of Watertown service to be very high-quality. I appreciate that the service reps are straightforward, thorough and courteous. I typically wait for my car (even for the longer services), so I can't speak much to the car-loaner experience, but the waiting area, refreshment center and business center are very much appreciated. More

Feels like family and friends I have been using the Watertown Lexus dealership since I purchased the RX300 in 2001. Moved to Virginia and used two different dealerships down here. I have been using the Watertown Lexus dealership since I purchased the RX300 in 2001. Moved to Virginia and used two different dealerships down here. I now time my visits to Massachusetts for when I need service so I can continue to use the Watertown Lexus Dealership. They make me feel like I am a family member and a friend. Love the way I am treated at this service center! More

Service Brining in my nx200t and as usual everything is going fine with friendly service and excellent waiting area. They give you time frame if you wait and Brining in my nx200t and as usual everything is going fine with friendly service and excellent waiting area. They give you time frame if you wait and they bring back a nice clean vehicle 🚗 with a smile. Who could ask for. No one but they top that my giving you refreshments as well!!😉 More