Lexus of Watertown - Service Center

Routine oil change and car wash. Scheduling is easy. I am only in Boston on Thursdays so they fit my car in on the one day that work's for me. If I have extensive work being done they Scheduling is easy. I am only in Boston on Thursdays so they fit my car in on the one day that work's for me. If I have extensive work being done they always have a loner car availiable. More

Highly professional and friendly Each time to come for service to this dealership is a pleasure. The atmosphere of the dealership is peaceful, employees are very professional, respect Each time to come for service to this dealership is a pleasure. The atmosphere of the dealership is peaceful, employees are very professional, respectful. You are absolutely sure that your car service will be first class level. Thank you. More

Total professionals This is the second car I bought and had serviced at Lexus of Watertown. I have had Maria Laskaris as my Service Advisor. She is attentive to your nee This is the second car I bought and had serviced at Lexus of Watertown. I have had Maria Laskaris as my Service Advisor. She is attentive to your needs, lets you know approximately how much the cost will be and how long it will take barring any surprises. She is very nice and helps make keeping your car safe a pleasant experience. More

went for the free 10K service. Great set up, quick service a top notch and it was a free 10K service that probably have cost $200.00 elsewhere.Also their price on lease was much better than my old Lexus dealer i top notch and it was a free 10K service that probably have cost $200.00 elsewhere.Also their price on lease was much better than my old Lexus dealer in Danvers Ma. More

Extremely satisfied Every encounter is both professional and dependable. On time and completed as promised. Each time I leave I feel the vehicle has been serviced to a te Every encounter is both professional and dependable. On time and completed as promised. Each time I leave I feel the vehicle has been serviced to a tee. Just like new. More

Consistentently outsytanding service Brought in my lexus LS 460 for oil change. On time, minimal wait had somebody ready to take in the car, provide a loaner. Got a quick call with estima Brought in my lexus LS 460 for oil change. On time, minimal wait had somebody ready to take in the car, provide a loaner. Got a quick call with estimate for additional service work, which I authorized and had car ready in time to meet my schedule commitments. all in all a pleasant experience, with great service. I live far from the dealership, and could go in to other closer places for service, but do not mind the extra time and drive because this dealership has consistently done an outstanding job More

Excellent Customer Service Amanda was so professional and went above and beyond her duties. I purchased my second Lexus this year from Lexus of Watertown. I was rear ended and w Amanda was so professional and went above and beyond her duties. I purchased my second Lexus this year from Lexus of Watertown. I was rear ended and was in need of a good body shop as the car is a 2017. Amanda provided me with options to get my car fixed (body shops) and was in touch in her off hours. I would give Amanda a 15 out of 10 stars. She is very dedicated to service and her dealership! More

Oil Change I am new in town and only had an oil change. They were very pleasant to deal with and thorough with the inspection. My car needs a lot done and the es I am new in town and only had an oil change. They were very pleasant to deal with and thorough with the inspection. My car needs a lot done and the estimate is rather high but then this is a Lexus! They offer free car washes through the week. The only thing I did not like about the car wash was that they put the wet mats back into the car. More

Excellent Service Maria Laskaris was great! Maria took my Lexus ES350 in without an appointment for my 5K mile service. Thanks for the excellent service as always! Maria Laskaris was great! Maria took my Lexus ES350 in without an appointment for my 5K mile service. Thanks for the excellent service as always! More

Consistently Outstanding Service! I have leased and serviced my last 2 and now my current Lexus at Lexus of Watertown. Amanda Carr & Kelly Ford provide exceptional customer service. I have leased and serviced my last 2 and now my current Lexus at Lexus of Watertown. Amanda Carr & Kelly Ford provide exceptional customer service. Everyone at the dealership, from the service valets to the Service Advisors are professional and friendly. Visiting the dealership for service or a car wash is a pleasant experience. I have been going to Lexus of Watertown since I leased my first Lexus back in 2012 and virtually all the same staff members still work there and know me by name. Once I had a annoying problem with the door locks and Lexus of Watertown was committed with ensuring the car was fixed to my satisfaction. Also, the pricing is reasonable and I feel like you can trust the service advisors to provide honest recommendations for maintaining your car. Seriously, this place is great. More