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Lexus of Watertown - Service Center

Watertown, MA

4.7
225 Reviews

225 Reviews of Lexus of Watertown - Service Center

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November 17, 2016

I love the service department. The service department is always helpful, friendly and very considerate of my time. I also would recommend the sales department. Yianni was excellent More

by Karen1729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Laskaris and Yianni Pavlou
November 17, 2016

Superior service!!!! Top notch service .. no one likes it when your car breaks down , it's a huge incovience and I have a very busy schedule . Amanda made it effortless!! More

by Ginger girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2016

Pleasant and fast service experience Had my car serviced. Kim, my service advisor, came out and explained it would take about 90 minutes. I went into the business center and before I kn More

by mwshuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Trott
November 16, 2016

Mariel Burgos, Service Representative As always, the service I received from Mariel was superior. She is a capable, knowledgeable, helpful and very pleasant. It is always a pleasure to h More

by not applicable 2345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mariel Burgos
November 16, 2016

my vehicle's service The service consultant Kim Trott was very courteous and friendly. She delivered my vehicle to me in less time than expected. She brought all the pap More

by martha 142
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
kim Trott
November 16, 2016

Great un servicio excelente especialmente la encargada de nuestro vehículo. Recomendamos este dealer y aprovechamos la ocasión para felicitar a nuestra con More

by ABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Trott
November 15, 2016

Fast and Efficient I made my appointment online and it was easy, quick and efficient. Everyone at the Service department was very helpful. Kelly was busy but another ass More

by BobM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ford
November 14, 2016

Claude Bellot Kim Trott is always quite efficient, on top of things, and get it done right. I was in and out in quick time and the service of my car meet with all More

by Bellot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Trott
November 14, 2016

Great Service They are on time and treat you very professionally. When work has to be done they show a video of the work. I know I can trust them. If I have to wait More

by pholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
November 14, 2016

Everything is perfect It was easy to sign up for an appointment on line. It was easy to get a loaner for the period of the service. The video was a fantastic idea and repr More

by Perturber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Laskaris
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