Lexus of Watertown - Service Center

Excellent Service provided by Lexus of Watertown Kim is my primary service provider at Lexus of Watertown. She is very kind and took quick action and prompt response. Everytime, I received a warm let Kim is my primary service provider at Lexus of Watertown. She is very kind and took quick action and prompt response. Everytime, I received a warm letter from her with attached details. More

Easy in, Easy out Always a wonderful experience when I schedule service! A well oiled service team. They make feel important and their best customer. Cudos to Lexus Always a wonderful experience when I schedule service! A well oiled service team. They make feel important and their best customer. Cudos to Lexus of Watertown More

I love Lexus of Watertown! This was a small issue with radio and BSM. But no matter how small my issue is, I am always treated professionally. It is a pleasure going to this dea This was a small issue with radio and BSM. But no matter how small my issue is, I am always treated professionally. It is a pleasure going to this dealership. More

Amazing Service! I arrived a little ahead of my scheduled time, but the representatives took the car right away and completed the service ahead of the schedule. Waiti I arrived a little ahead of my scheduled time, but the representatives took the car right away and completed the service ahead of the schedule. Waiting areas are very comfortable, free wi-fi and I was able to work while waiting. Every one was nice and polite. A-mazing! More

Quick service As always a very pleasant experience at Lexus. The service consultants are amongst the best ! I was able to get in and out quickly and efficiently on As always a very pleasant experience at Lexus. The service consultants are amongst the best ! I was able to get in and out quickly and efficiently on a busy weekday morning. More

Nick is the BEST!!! The extremely high level of service that I receive at Lexus of Watertown is the reason my next car will be a Lexus. Despite the fact that the dealersh The extremely high level of service that I receive at Lexus of Watertown is the reason my next car will be a Lexus. Despite the fact that the dealership 's location is not convenient to where I live, I remain steadfastly loyal. The individualized attention, as well as the new videos which accompanied my service visit are outstanding. The reliability of my vehicle, even with 146,000 miles SO exceeds my friends experiences who are dealing with BMW's and their phantom electrical issues. Many thanks for all the care you give to your customers. Your low personnel turnover is a testament to the dealership. Clearly, the positive workplace contributes to very satisfied customers. More

Kim Trott Rocks! My service with Kim are always awesome! She always keeps me informed of my visit and what is going on. She is quick to return my phone calls. My service with Kim are always awesome! She always keeps me informed of my visit and what is going on. She is quick to return my phone calls. More

Superior service!!!! Top notch service .. no one likes it when your car breaks down , it's a huge incovience and I have a very busy schedule . Amanda made it effortless!! Top notch service .. no one likes it when your car breaks down , it's a huge incovience and I have a very busy schedule . Amanda made it effortless!! More

I love the service department. The service department is always helpful, friendly and very considerate of my time. I also would recommend the sales department. Yianni was excellent The service department is always helpful, friendly and very considerate of my time. I also would recommend the sales department. Yianni was excellent as was Maria in service. More

AWESOME SERVICE from the Parts Dept and Customer Service Hi, I went in to buy a new battery. Bethany went over and beyond to help me research the info that I may have had a warranty on the one I bought a Hi, I went in to buy a new battery. Bethany went over and beyond to help me research the info that I may have had a warranty on the one I bought another dealership. My Phan in customer relations helped me and did a WONDERFUL job in getting it done. Bethany followed up and made sure I was well taken care of from start to finish! I would go back there and recommend this dealership in a heartbeat! :) More